Gary Smith Honda

Tops, as always, number one dealership and top notch people Over the last 5 years, my wife and I have been totally happy with both the people who work at Gary Smith Honda and the service and quality of the prod Over the last 5 years, my wife and I have been totally happy with both the people who work at Gary Smith Honda and the service and quality of the product. Our sales person for the last 3 of 4 vehicles, Has been Trish Kaltenbach, she has been "power house" her desire to make the customer very happy with her abilities as well as making the experience of getting a new vehicle an enjoyable one. It is no surprise she is a GOLD MASTER sales person for a number of years, hire two or three more like her and they would "RUN" the sales department . Lastly Mike the paper work man and finance person, is outstanding, he relates to you as a respected person and not just a "come and go" customer. One last point about Gary Smith Honda, their service/friendly greetings help to understand the vehicle does not end with the sale, but goes on and on. More

Best Car Buying Experience This is an amazing dealership. Management met all of my needs and they were so accommodating. Trish was the best saleswoman I have ever dealt with. Qu This is an amazing dealership. Management met all of my needs and they were so accommodating. Trish was the best saleswoman I have ever dealt with. Quick, efficient, always meeting customer needs. I will make my next purchase through this dealership! More

This was above and beyond the best experience I’ve had. Patsey was charismatic, friendly, charming and extremely knowledgeable about any and all questions I had. I wouldn’t consider buying a vehicle from an Patsey was charismatic, friendly, charming and extremely knowledgeable about any and all questions I had. I wouldn’t consider buying a vehicle from any one else. She really goes above and beyond. More

New CRV Excellent service all-around. This is the fourth car I have bought from Gary Smith Honda and the second from Trish. I have never had a bad experience Excellent service all-around. This is the fourth car I have bought from Gary Smith Honda and the second from Trish. I have never had a bad experience. I personally sought Trish for my most recent purchase because of her excellent customer service. Any questions that I have had, she has always been willing to help. I recommend her highly! More

Excellent Customer Service Searching for a new car is one of my least favorite things to do. Patsy Fowler at Gary Smith Honda made my experience extremely enjoyable. She was ver Searching for a new car is one of my least favorite things to do. Patsy Fowler at Gary Smith Honda made my experience extremely enjoyable. She was very knowledgeable, friendly, and was able to expedite the process to my satisfaction. I will definitely recommend Patsy to my friends. More

"Gary Smith Honda and Trish are the Best Again" After many years of "dealing" with car salespeople I have finally had the best experience with Trish at Gary Smith Honda in FWB. Totally satisfied wi After many years of "dealing" with car salespeople I have finally had the best experience with Trish at Gary Smith Honda in FWB. Totally satisfied with all aspects of coming to see a new Clarity that we figured was not what we wanted or needed. Trish instinctively knew this and showed us a low mileage year old Accord hybrid. We were pleased and she "moved heaven and earth" to get a missing piece for the car and the deal was done. Matt in finance was superb too, even when computer problems stopped him from getting all the paperwork completed. The papers were complete the next day and we are satisfied that we will get dependable service from the car, and the rest of the staff at Gary Smith Honda in the future. More

Minor concerns Had to email a number of times to get a concern resolved relating to misunderstanding a warranty but it was resolved thankfully. Also emailed and call Had to email a number of times to get a concern resolved relating to misunderstanding a warranty but it was resolved thankfully. Also emailed and called about not receiving a second key for a vehicle. We were told since it was a used vehicle (2015) they would try and get one but then couldn’t. You would think they would give us one at their cost or no cost at all just to make us happy but not only did that not happen despite the fact they knew this was important to us and we didn’t feel we should have to spend the extra money on a key. Sounds minor but that plus the fact that the cost of the vehicle turned out to Be more than what was agreed on in the end left s bad taste in our mouth for this dealership. More

New Car Purchase We just purchases a 2018 Honda civic Hatchback Sport Touring. My wife picked it out for herself. Everyone was very professional in their dealings wi We just purchases a 2018 Honda civic Hatchback Sport Touring. My wife picked it out for herself. Everyone was very professional in their dealings with us, especially our salesperson, Trish. this is the fourth car we have bought from her. Will keep coming back. More

Gary Smith Honda and Trish are the Best!! Another great experience at Gary Smith Honda and working with Trish. We have bought multiple vehicles from here over the years and they always treat a Another great experience at Gary Smith Honda and working with Trish. We have bought multiple vehicles from here over the years and they always treat awesome. If you are in the market for a new or used Honda this is the place to visit in the entire panhandle More

Great service They went out of there way to help us get the financing we needed to get the vehicle we wanted. I have all ready given people cards to go visit them They went out of there way to help us get the financing we needed to get the vehicle we wanted. I have all ready given people cards to go visit them. More