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Gastonia Chevrolet Cadillac Buick GMC

Lowell, NC

Overview
Employees
Reviews
Vehicles
4.8
231 Reviews
Gastonia Chevrolet Buick GMC is the premier car dealer in the greater Charlotte area. Browse our inventory of new Chevy, Buick and GMC vehicles as well as used cars for sale. Find monthly special offers and schedule service online. Get auto repair and maintenance done at the Gastonia Chevrolet Buick GMC Service Center in Lowell, NC.
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831 South Main Street

Lowell, NC

28098

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Showing 231 reviews

October 18, 2024

Had the best experience with GMC Gastonia and with Philip they went above and beyond to help me with my truck. Will buy my next car from them and highly recommend these guys. More

by Ozenmoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Shackelford
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Gastonia Chevrolet Buick GMC so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 06, 2024

They promised us a $300 discount on the purchase of a used vehicle but the final documents did not reflect the discount. More

by flyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
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Oct 12, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you would like to discuss your experience in more detail, please give us a call at (980) 550-1135 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

September 06, 2024

From start to finish this has been the best car buying process I have ever been through. Their is no sales tactics with them, they are detailed, honest and their communication far exceeds any other dealer More

by Mandy W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ghantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cumbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Abernathy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi Mandy, we're thrilled to hear about your wonderful experience with us. Here at Gastonia Chevrolet Buick GMC we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

August 12, 2024

Incredible customer service from Philip McSwain. I highly recommend going to see him and the rest of the crew at Gastonia GMC for your next vehicle. More

by Mikejennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Abernathy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gastonia Chevrolet Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 05, 2024

First and foremost very simple process. I walked in looked at the truck and Chris Williams made it easy. It doesn’t only stop there. The loan office was straight forward and to the point. M More

by americastoppicklandscaping
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derwin Pogue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Williams
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July 15, 2024

Phillip was awesome! Would give 10 stars if I could. This was one of the best car buying experiences that I have had. Thank you Phillip!! More

by Den00gat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2024

First time buying a car. Overall great experience. The process was quick and efficient, and the personnel were friendly. More

by Casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi Casey, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

I’m not a person that buys cars a lot, but I knew it was time to just do it. Philip made it so easy to buy the car. He introduced me to the Buick Enclave and it was not a car I had thought about but I love More

by carmenmyrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

This was the easiest car purchase I have ever made. Phillip was great about following up and very mindful of my time. I would definitely return to do business with him again. An honest and easy transac More

by jaynechunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for choosing us for your car purchase. We're thrilled to hear that Phillip provided you with great service, made the process easy, and respected your time. We appreciate your kind words and look forward to assisting you again in the future. Drive safely in your new car! Best regards, McKenney Chevrolet Family

Jul 06, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Hello, we are pleased to hear of your experience with us here at Gastonia Chevrolet Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 16, 2024

Philip was very patient with me and allowed me to consider all my options. Philip was able to explained things very well to me and and worked with my budget. He's also quite the charmer and super pol More

by laurenefowler9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip McSwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Russell
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Jun 18, 2024 -

Gastonia Chevrolet Cadillac Buick GMC responded

Thank you for the kind words, Laurene! We truly appreciate your positive feedback about your experience with Philip at McKenney Chevrolet Buick GMC Cadillac. We're glad he was patient, informative, and respectful of your budget. It's wonderful to hear that he provided a great car-buying experience for you. We look forward to assisting you or anyone you refer in the future. Safe travels in your new vehicle! Best regards, McKenney Chevrolet Family

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