Gates Chevrolet of South Bend - Service Center
South Bend, IN

110 Reviews of Gates Chevrolet of South Bend - Service Center
Teena is very honest and doesn’t tell you it’s broke unless it is and gives fair prices. She is great to work with. unless it is and gives fair prices. She is great to work with. More
Very Unprofessional and Rude I was not pleased with the attitude and the lack of attention from being a loyal Gates customers for many years. During our phone conversation, Ray wa I was not pleased with the attitude and the lack of attention from being a loyal Gates customers for many years. During our phone conversation, Ray was unprofessional, rude, and insensitive. In today's environment, people need to know that they matter. If it wasn't for Mike Clark stepping in on my behalf. Our business would had went elsewhere. Because of Mike and his years of representing what Gates stands for "caring and customer satisfaction", I will continue to be a Gates customer but will not have my body work serviced at the Ireland location. More
Installed power steering pump I brought in my car to have them install the pump for me. I dropped it off the night before and it was ready before noon the next day. I was also ha I brought in my car to have them install the pump for me. I dropped it off the night before and it was ready before noon the next day. I was also happy to pay less than they quoted me for the job. Teena is wonderful to work with at the counter. More
Oil Change I always go to this Gates for my oil change on my truck, it is a Diesel Engine and I always have been treated outstanding I always go to this Gates for my oil change on my truck, it is a Diesel Engine and I always have been treated outstanding More
Quick turnaround I called on a Wednesday afternoon and was able to get my car in the next morning. I had my car back and fixed (it was an a/c problem) in about 2 hour I called on a Wednesday afternoon and was able to get my car in the next morning. I had my car back and fixed (it was an a/c problem) in about 2 hours after my appointment time. More
They didnt do anything. They couldn’t fix it so they directed me to the body shop. I did tell them it was about my bumper but they didn’t seem to take that on board. Good directions to the body shop directed me to the body shop. I did tell them it was about my bumper but they didn’t seem to take that on board. Good directions to the body shop More
I had a low tire. The screw was in the back of my tire. I was able to get a tire the next day. As always great service! was able to get a tire the next day. As always great service! More
The customer service is beyond expectations at this location. When you’re there, you’re treated like family not a customer. I tell my family and friends this location is my choice for my car services, location. When you’re there, you’re treated like family not a customer. I tell my family and friends this location is my choice for my car services, much better than the McKinley location. More
Great service as always! Gates is the only place I'll go for an oil change. They do a great job! They are priced right and the service is always great. Gates is the only place I'll go for an oil change. They do a great job! They are priced right and the service is always great. More
Resolved my vehicles problem quickly and was not as expensive as I feared and turned out not needing a new transmission but a starter that was bad. expensive as I feared and turned out not needing a new transmission but a starter that was bad. More