Gates Toyota
South Bend, IN
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If you're looking to buy a quality used car - look elsewhere. Me and my wife purchased a vehicle that ran for a week. They had it in service for over a month, and charged us 1600 dollars to return the elsewhere. Me and my wife purchased a vehicle that ran for a week. They had it in service for over a month, and charged us 1600 dollars to return the thing. Worst car buying experience of my life. Highly recommend looking anywhere but here for buying a used vehicle. More
The absolute worst dealership I’ve ever purchased from! They told me my Jeep was too messed up to fix,and I should trade it in,then gave me no options! My Jeep is under warranty and they won’t fix it! I’m They told me my Jeep was too messed up to fix,and I should trade it in,then gave me no options! My Jeep is under warranty and they won’t fix it! I’m now without a car and I’m debt! Would never recommend this horrible place More
I was told the wait would be "a couple of hours." Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire day and zero customer service was given. More
The service is always a good experience. very efficient like always , thank you , very clean envioment , price is very fair. never a very long wait. like always , thank you , very clean envioment , price is very fair. never a very long wait. More
It is clean and efficient. Wish they would wash your car though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time More
The financial department doesn't explain the financial part throughly, they just want to make a sale, and take advantage of women who don't understand, and take your money. part throughly, they just want to make a sale, and take advantage of women who don't understand, and take your money. More
The service people are always friendly and easy to talk to. I appreciate how they handle service issues. No one wants deal with car repairs, but working with Gates makes it easier to deal with. to. I appreciate how they handle service issues. No one wants deal with car repairs, but working with Gates makes it easier to deal with. More
Super service at a super price from z super talented service department that respects that a working person must be careful and fruitful with money service department that respects that a working person must be careful and fruitful with money More
Trent Jackson is always great to deal with and helpful in every detail. I enjoy working with him each and every time. Additionally, the service department is always terrific and look forward to continue serv every detail. I enjoy working with him each and every time. Additionally, the service department is always terrific and look forward to continue servicing my vehicle. More
Courteous and efficient as always. Work performed by technician David Peppers always excels, and he always works on my car as if it were his own. Been serviced by David Peppers since 2008, always top- technician David Peppers always excels, and he always works on my car as if it were his own. Been serviced by David Peppers since 2008, always top-notch. More