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Gateway Chevrolet Cadillac Hyundai Nissan

Fargo, ND

4.9
5,848 Reviews
Gateway Automotive in Fargo, ND, also serving Moorhead, MN and Grand Forks, ND is proud to be an automotive leader in our area. Since opening our doors, Gateway Automotive has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet, Cadillac, Nissan, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Gateway Automotive will get you into the car or truck you choose with professionalism and attention to your needs!
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501 38th St S

Fargo, ND

58103

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Showing 5,848 reviews

September 20, 2016

Oil change I stopped in for an oil change. Ended up taking over an hour and 45 minutes! Absolutely ridiculous in my mind. I was told it was going to be an hour t More

by BOBPIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Sep 27, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are sorry to hear that your wait was longer than usual, sometimes business fluctuates and the wait times can increase we always try our best to have a quick efficient oil change for our customers to get you out the door and on your way, thank you for your business and we hope to earn your business again!

September 20, 2016

New Car good experience, it was a simple easy process. Clark answered all questions that I had and is still willing to answer any questions for me if they co More

by WPORTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Solheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cole, Clark Foley
Sep 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are pleased to hear your car buying experience with Clark was an enjoyable experience. We thank you for your business here at Gateway Chevrolet Cadillac and we'd like to thank you for taking the time to leave us a review. We look forward to working with you in the future.

September 20, 2016

Used car purchased Everyone was very professional and well organized, my son and I had a very good experience and will consider Gateway for future car purchases. Thank More

by MPRODY
Recommend Dealer
Yes
Employees Worked With
Marc Strahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Solheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Owen (Kuske)
Sep 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We appreciate your business here at Gateway Chevrolet Cadillac. We are pleased to hear you had a great experience with Danielle and the rest of the staff. Thank you again for your business and we do hope you shop with us in the future.

September 20, 2016

excellent !! Everybody was really nice as usual from the time I got there, got the truck back in a timely matter and when I picked it up I was out of there in no t More

by RON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Bonnet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cole
Sep 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Your review means a lot to us. We are pleased to hear your service visit at Gateway Chevrolet Cadillac was exceptional and that you would return to us for your service needs. We thank you for your business and hope we can continue to keep delivering the same service in the future!

September 20, 2016

Great team Great people to work with. They all appear interested in your satisfaction. I do not want to add more words but will do so. to get out of this survey. More

by WKLAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kautzmann
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We appreciate your feedback. Thank you for choosing Gateway Chevrolet Cadillac. We appreciate your business and look forward to working with you in the future.

September 19, 2016

Great Service! Gateway Quick lubeService Center does a top notch job on getting my vehicle done in an appropriate time...Awesome! Everybody did their best job to ins More

by OSTBY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Ringdahl
Sep 19, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for bringing your vehicle to Gateway Chevrolet Cadillac for your lube service visit! We greatly appreciate your business and hope we can visit with you again. Thank you for working with us.

September 19, 2016

Very Confusing after the rennovation Since the renovation at Gateway Chevy, it is very confusing as to where you should go for an oil change. When I pulled into the service bay, I was as More

by NATHAN.LOTVEDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
did not get employees names.
Sep 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are sorry for the confusion, when you had come in that day we were more than likely short staffed in our quick lube department. With the renovation we have seen good success in cutting down wait times for oil changes, we would love to earn your business back next time you need any maintenance done to show you just how well the process works! But until then thank you for your review it really helps us improve our performance when we get feedback from our customers. Thank you for your business and we hope to see you again!

September 18, 2016

Not a good review I went in for a tire rotation but I got an oil change instead. I was waived the charge for the oil change and was charged a tire rotation but didn't g More

by DROCHA3257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi there, we have tried to reach out to you and get this resolved, We do however apologize for this mistake in our system, if you do end up seeing our response we would love it if you could give us a call so we can get it handled for you. Thank you for your business and we appreciate the review, have a good day.

September 15, 2016

Had a long wait, but they made it right Brought my car in for oil change and was told 1 to 1 and 1/2 hour wait. They would call my name and my phone when done. Must have been in bathroom whe More

by PJENDERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kirkhorn
Sep 15, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are sorry to hear about this mix up, I hope we were able to get the correct contact number so that does not happen again! Other than that we appreciate your business and want to thank you for choosing us here at Gateway Chevrolet for your service maintenance needs!

September 15, 2016

Great Service Our 2015 Silverado was recalled for a couple issues. Personal and friendly. Workmanship was fabulous. Very helpful and customer van personal were so h More

by LIND0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Cole, Joyce Griffin
Sep 16, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Although those recalls can be annoying we are glad we got you in and got them taken care of quickly for you so you can get back on your way. Thank you for your business here at Gateway Chevrolet and we hope to see you again!

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