Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

horrible Worst place to take to get recall part done. Told me it would be 4 hours took over 5 didn't call me when it was ready, and waited 20 minutes for my ca Worst place to take to get recall part done. Told me it would be 4 hours took over 5 didn't call me when it was ready, and waited 20 minutes for my car to just get pulled up! And they blamed it being cold and having to warm up. Sorry but my car doesn't take 20 to get fog off. On top of that they pulled up and they where all still fogged and my car was freezing. Yeah way to go with the dishonesty. Will only take my car to luther now. Should have listened to my husband he loves taking his car their. Wish I didn't have to give them even a one star. More

Excellent Experience and Customer Service I just wanted to thank Trevor Good for the outstanding customer service. Our 2014 Chevrolet Silverado needed to have a recall done and Trevor went out I just wanted to thank Trevor Good for the outstanding customer service. Our 2014 Chevrolet Silverado needed to have a recall done and Trevor went out of his way for us and he brought my vehicle to my work today so I didn't need to figure out another ride. Tyler Walker has also been very personable to us and got our vehicle in for the recall work in a timely fashion. The work done has been completely satisfactory and my truck came back to me so clean. Thank you both for the great experience at Gateway Chevrolet! Julie & Greg Yourczek More

Went to the dealership for a minor recall on a 1999 silverado. After fixing the minor issues service department told me I needed 1500.00 more in other repairs. I got suspicious and took the truck to silverado. After fixing the minor issues service department told me I needed 1500.00 more in other repairs. I got suspicious and took the truck to my normal mechanic and the repairs I need were only about 350.00. He informed me that they were going to replace parts that did not need replacing. Another visit I went to sell a vehicle that was part of an estate settlement. Their offer was so low that it made pawn shop offers seem excellent. I was considering buying a new vehicle and maybe using the estate vehicle as a trade in but not after that offer. More

First of all, I cannot express the fantastic service I received at this Dealership. From the second I stepped into the service area until the second I drove away. I am from Iowa and had major issues wit received at this Dealership. From the second I stepped into the service area until the second I drove away. I am from Iowa and had major issues with my 2008 Impala. I was directed to Tyler Walker and was treated like a valued customer from there on out. I won't go into the lengths that Tyler and the crew at Gateway took to make sure I was completely satisfied, but to sum it up------FIRST CLASS----- I would recommend anyone with car problems to take it to Gateway Chevrolet. I have been in the customer service industry for nearly 30 years and I hope I show the same level of service to my customers as the people at Gateway. Tyler----thank you, thank you, thank you,----top notch. Kary Schroeder KT Industries Sheldon, Ia. More