There are two kinds of Internet classic car dealers. Those who are honest about what they are selling, take photos that clearly show what issues are with the car, and give true feedback when asked questions. Then there are those who take photos to cover issues, misrepresent what they are selling, and lie over the phone just so they can make a sale and make a few bucks. Gateway is certainly in the later camp!
Recently, I found a classic Mercury on there sight and called them to discuss. While it was obvious the interior was worn, they claimed in writing and verbally that the sled was all steel and that no damage was found. They also said it was very lightly used and driven. I made an offer based on the conversation and description and they took an initial deposit of $1,000 to hold pending finalization of the deal. Luckily, I had an appraiser/friend heading to Chicago the next day and told Gateway I would give him the signed paperwork and if he confirmed what was advertised, we would close the deal.
The very next day the appraiser went to Gateway and the report back was far from what was advertised in both writing and verbally. The car was NOT all steel, damage was found all over the car, and the drivers door was well off alignment and had issues closing. Further, the car was shown to be driven extremely hard and it had been at least 15-20 years since a restoration.
The appraisal came in at $23,000 vs a sales list price of over $40,000.
Now is where a truly BAD company raises its ugly head. I called the sales rep to let him know the findings and told him to please credit back the $1,000 deposit. He said that the "accounting team" refused and said I could us the credit on a future purchase within the next 6 months. They NEVER said the deposit was non refundable and the rep told me to dispute the charge. I did and the charge was reversed but amazing how these yahoos do business.
Avoid this company!!! Plenty of other reputable folks out there looking to help collectors, seller, and buyers.
I Recommend This Dealer:
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