When I received my 1966 f-100 it arrived with damage to the hood. When I confronted Josh and Chris from Florida dealership they tried to say that the shipper was at fault. When I showed Gateway Classics the bill of lading signed by Chris G. of Gateway Classics, clearly showing the damage marked on the paperwork before it left the showroom. Chris and Josh said they would discuss with their management. Shortly after I received an E mail saying that they would not pay for any damages to the truck. I have never been contacted by any management staff and as far as I know this matter has never been investigated. This seems very cut and dried to me, any dealer that cared about their reputation would want to try and resolve this. When unloading the truck in Minot,ND. The delivery driver told me that Gateway Classic staff had the hood open to boost the truck before loading, and that they had problems with the hood. The shipper noted the damage on the bill of lading and got it signed by Chris G of Gateway Classics before it left the showroom. I don't know why Gateway Classics feel that they have no responsibility in this matter as I have never been given an explanation. I am very disappointed in the after sale treatment. Please own up to the damage and lets get this matter dealt with before it goes any further..
I Recommend This Dealer:
Chris Grazer. and Joshua Chisolm
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