I contacted Gateway and initially did not get a response, or so I thought, but then remembered that "maybe" I should check my spam folder and sure enough, there was a reply from Nic Thom at the Chicago office, so that error was on me, not Gateway. Before calling I did a little research on Gateway, what kind of volume do they do, BBB reports and responses, and I was fairly impressed. I called Nic Thom and asked about the Vette in question, he was professional and cordial, very polite and so I asked how do I buy it and then how do I get it in Houston. Both were handled quickly, and with little hassle. I could not have been happier if I had been there but Nic put me at ease and everything went smoothly! The car arrived as promised and I was a happy as a kid on Christmas Day!!!! Kudos Nic!!!!