I brought my car in for it's 127K service, I drove away pleased and feeling safe and thankful to have a service writer like Bernie and service manager like Rick. As a widow responsible for the care of my own vehicle, it is comforting to know that I am dealing with men of integrity and honesty. I was a long time Lexus customer before the purchase of my Acura, I didn't feel Lexus service could be beat BUT I was wrong. Service at Gatorland Acura is far superior and it is that service that will keep me buying Acuras .... that is if the 2013 MDX ever makes its debut.
What ever happens in the automobile industry, please don't ever let Rick or Bernie get away ... they are the epitome of the meaning behind the word service.
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Bernie Luchenburg and Rick Townsend