Read Reviews Gaudin Ford

Gaudin Ford

Gaudin Ford

6625 W Roy Horn Way
Las Vegas, Nevada 89118


Sales: (800) 810-6270
Service: (800) 576-0495
Parts: (800) 810-6596

Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 127 reviews

4.6

4.6 out of 5

129 lifetime reviews

Gaudin Ford

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Certified: Gaudin Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Gaudin Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Gaudin Ford

Gaudin Ford is a family owned and operated dealership that has been in Las Vegas for over 86 years!

Gaudin Ford is the "Back to Back" winner of the President's Award from Ford Motor Company. What dos this mean to you? When it comes to customer satisfaction you will not find another Ford Dealer that compares.

With the announcement of Gaudin Ford receiving the Triple Crown again this past year, this also means that as far as customer service and sales are concerned, Gaudin Ford is the absolute leader.

For over 86 years we have prided ourselves on the fact the this company is still owned and operated by a family that cares about our customers.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Vending Machines
Free WiFi Custom Shop
Parts Store

mbas24
5/19/2013 6:56:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg AndersonGreg Anderson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

Went to Gaudin and dealt with Greg Anderson on a referral from a friend. I called and made an appointment with Greg. He asked many questions as to what we were looking for so he could have several vehicles that matched our preferences ready. We showed up and Greg met us with several vehicles that matched what we were looking for. We went for a test drive and Greg was very informative about the Fiesta we test drove. We picked the Fiesta that matched our preferences and went in to start the paperwork. We went in and did some negotiating on our trade in and some options for our car. They gave us a very fair trade in value for our old car and had several rebate options thru Ford. Greg helped us pick the best options and off we went to financing. The financing dept actually found a better interest rate than our credit union had pre approved us for. That allowed us to purchase a better extended warranty. Our monthly payment is within the budget that we went in with. We were out of the dealership within 3 hrs and are more than satisfied with our experience there! Would recommend this dealership highly!

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Stbaker
5/18/2013 10:24:50 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chirs RogersChirs Rogers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

I came to the dealer with a short laundry list of car issues. Chris Rogers was able to access my vehicle needs, recommend a course of action, follow-up with the technicians findings, submit the issue to my warranty provided and resolve the issues. It was a great experience that was timely and much appreciated. When my car breaks, sags, or starts to squeak I'll take it to Chris Rogers at Gaudin Ford.

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jholley13
5/15/2013 5:49:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Domenic LasalaDomenic Lasala
Jacob MedranoJacob Medrano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

Domenic truly is the example of what a salesman should be. He should be the standard for all dealerships! Best experience of my life! Thank You!

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dariavanselow
5/1/2013 11:48:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard BrasnerRichard Brasner
Pat SimpsonPat Simpson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

We purchased the truck we wanted and had the best experience possible. Richard was quick with answers and assistance and always professional. Pat was super professional, very friendly and the best "can do" attitude ever! Pat also had the answers to all our questions. We love our truck and we would recommend Gaudin Ford to anyone! Thank you again!

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melcsike39
4/28/2013 8:06:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard BrasnerRichard Brasner
Kenny ChapmanKenny Chapman
Bob KratschBob Kratsch
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

Excellent service from everyone. I really enjoyed the purchasing of my 2013 Ford Fiesta and did not ever feel pressured at any time. It was a very pleasant experience. Gaudin Ford and the folks I dealt with were the best. I compliment them on their friendly & honest service. Their dealership is beautiful and the customer service is tops. Bottom line: They are great and so is my 2013 Ford Fiesta! Thank you Gaudin Ford.. Melinda Domosvay

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TheLovetts
4/27/2013 3:35:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ramiro AlvarezRamiro Alvarez
Pat SimpsonPat Simpson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

My husband and I have been loyal Nissan customers for at least 10 years and have purchased 9 Nissans. When we arrived at Gaudin Ford, the salesman Ramiro greeted us and offered us something to drink. He took us around to see several F-150s until we found one that we liked with the accessories we wanted. When we decided on the truck we wanted but the monthly payment was not what we wanted, without telling us what he was doing, Ramiro went out onto the lot to find a truck with the things we wanted that would put us in the monthly price range we needed. When we fell in love with the truck we wanted Pat worked really hard to get the loan approved within the price range we were looking for. Throughout our experience we were treated like family by both Ramiro & Pat, and never felt taken advantage of, disprespected or like we were dollar signs. At Nissan, eventhough we were loyal customers the experience always felt like the dealer had the upper hand and that we were just a paycheck to them. Our experience at Gaudin NEVER felt like that!!!! To top it all off when we took delivery of the truck Ramiro had taken it upon himself to remove the license plate from our trade in. At Nissan we always brought a screwdriver to take off our old plates, so this small act by Ramiro made a HUGE impression. I have already given Ramiro's card to several people I know looking to purchase a car & I will continue to recommend Ramiro to any one I know in the market for a vehicle. I have been in the service industry for 20 years and I work extremely hard to make sure all of my customers feel welcomed like family, because of the level of service we received from Ramiro & Pat, my husband and I will be loyal customers for many years to come.

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emsquaredh
4/25/2013 7:16:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg AndersonGreg Anderson
Frank MooradianFrank Mooradian
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

As a new-comer to the US, I had heard all sorts of horror stories about new car salesmen. There was NO horror story at Gaudin Ford.

Friendly, professional and efficient service from Greg Andersen (Sales Rep) and Frank Mooradian (Sales Manager) made the purchase a pleasant experience. I highly recommend Gaudin Ford.

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Fun2laf
4/24/2013 12:21:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Domenic LasalaDomenic Lasala
Pat SimpsonPat Simpson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

This was my 7th new car purchase in my life and without a doubt the best experience I have had. The process was easy with no haggling, I received the price I wanted to pay,and am very happy with that price. There was no pressure to the purchase extras and the finacing went smooth. I love my new Truck and Gaudin Ford for making it an easy process for us.

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kirstendowell
4/21/2013 10:46:21 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sherman ReifSherman Reif
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    4
  • Overall Score:

    2.2

My Review Of Gaudin Ford:

One week after purchasing a used 2008 Hyundai Accent from Gaudin Ford, the Check Engine light went on. When I called the dealership to get it fixed, I was given the run around by an inflexible policy on loaner cars. When I finally was able to get one of their mechanics to look at the vehicle, I was told that it was a leak in the gas cap. After purchasing a gas cap, the light remained on. It has now been nearly 30 days since the purchase of my vehicle and the light is STILL ON!! I have been told by another mechanic that there is most likely another issue with the car that will need to be repaired. I will NOT be returning to Gaudin Ford because they sell used cars that are NOT in good condition and when something goes wrong with one of their POOR QUALITY cars, they do NOTHING!! I trusted this dealership to sell me a decent used car. They broke that trust. I will NEVER buy a vehicle from them again and I will tell everyone I know NOT to buy a vehicle from them either because they are NOT TRUSTWORTHY.

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gjgross144
4/12/2013 10:20:00 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chirs RogersChirs Rogers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Gaudin Ford:

Chris was very attentitive and knowedgeable of our initial problem. His communications was excellent, providing very timely followup His recommendations on additional required maintenance needs was well founded. Quoted costs on target. Greatly Pleased. Jerry Gross

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