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Gene Messer Ford of Lubbock

Lubbock, TX

Overview
Reviews
Vehicles
4.6
881 Reviews
Call Dealership (806) 793-2727

6000 19th St.

Lubbock, TX

79407

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Showing 881 reviews

May 07, 2025

Very clean. Professional. And attentive. I was particularly impressed with the service writer I had. I believe his name was Noah. More

by kford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 09, 2025 -

Gene Messer Ford of Lubbock responded

Hi, thanks for your praise and kind comments about Noah. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2025

Paula was very helpful. Made the car buying process easy and painless. Thanks for the hard work!! More

by premiertrucknauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula
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May 07, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found Paula to be so supportive during your experience here at Gene Messer Ford Lubbock. Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

Our sales person was Alyssa and she was great! She went above and beyond to have me as a customer and I would shop there again because she was on top of everything and answered any questions I had More

by Donnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa
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May 07, 2025 -

Gene Messer Ford of Lubbock responded

Hi Donnie, we're happy you found Alyssa to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Great experience buying new car at Gene Messer. Very friendly people there and a fair price. More

by Richard Little
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman was Steve Zionts and he did a good job.
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May 08, 2025 -

Gene Messer Ford of Lubbock responded

Hello Richard, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2025

Marcos took good care of me. Got me in and out with no issues. Great customer service More

by Jrgreeson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Report | Print
May 05, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you have any further questions, please give us a call. We're always happy to help!

May 03, 2025

Service at Gene Messer is the best in town, they picked up my car, worked on it and delivered back, it was so easy. More

by arreolaa98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Juarez
Report | Print
May 06, 2025 -

Gene Messer Ford of Lubbock responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

It was great working with Paula. We received good service and our questions were answered. More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paula
Report | Print
May 04, 2025 -

Gene Messer Ford of Lubbock responded

Hi Sandra, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2025

The service was efficient, educational and most importantly KIND! Every employee was happy to be helpful. More

by Templinangela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayden Campbell
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May 04, 2025 -

Gene Messer Ford of Lubbock responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2025

Cadyn in the service bay was very helpful. He got me in and out very quickly. Everyone I have interacted with at Gene Messer has been very helpful More

by a_jack04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadyn
Report | Print
May 04, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2025

Service was good and prompt. Service specials helped! I will be returning my vehicle again. More

by henryvillegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Report | Print
May 03, 2025 -

Gene Messer Ford of Lubbock responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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