Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gene Messer Ford of Lubbock
Lubbock, TX
877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 20, 2025
Fast, Friendly, Knowledgeable, and up to date contact.
Glenn called me with updates and helped me purchase tires usuing my Ford Reward points
More
by Dana
Employees Worked With
Glenn Norris
May 19, 2025
I am writing to formally express my extreme
disappointment with the service department at Gene Messer. I have never encountered such a frustrating and poorly managed experience in all my years
More
by K. Bewley
Employees Worked With
Cody & Noah
May 19, 2025
I went to this dealership to fix my convertible top.
The maintenance took over 2 months and they were awful about communicating even after being switched to a different service rep. Then Mike the servic
More
by M_white22
Employees Worked With
Mike, Caden, Michael
Dealership Inventory (499 Vehicles)
