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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
437 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 437 reviews

June 24, 2025

Awesome , patient, and friendly service. I highly recommend them. They go above and beyond to help you. More

by anamurray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Grajek
Report | Print
Jun 25, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 20, 2025

Polite, keeps you updated during the process that they're working on your car. Keeps you informed and what's going on. Everyone has a smile and you have a good feeling about being there More

by psbeason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 21, 2025 -

Gene Messer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

Super easy! Super friendly! Would recommend to all friends and family. Andrew was awesome. 10 of 10. More

by nettles10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 20, 2025 -

Gene Messer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

Everything went smoothly. I will be bringing my vehicle back for its next oil change. More

by martinponce013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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June 18, 2025

Nathaniel and Gene Messee went above and being to make this a smooth transaction. Thanks! More

by Jonathan_forkner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Molina
Report | Print
Jun 19, 2025 -

Gene Messer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Good hot coffee and clean restrooms make waiting for oil change less of an ordeal. More

by kaheld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie service mgr
Report | Print
Jun 13, 2025 -

Gene Messer Hyundai responded

Hello Kaheld, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

The service department for warranty work is the absolute worst. I will never buy a care from this dealer again because of it! I was told I’d receive a phone call when a part came in for my warranty work. I More

by a_weldredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel and the service management
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Jun 13, 2025 -

Gene Messer Hyundai responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Brendan Cimino General Manager bcimino@genemesser.com

June 10, 2025

Great staff, clean dealership, quick and easy vehicle purchase. Financing was easy and she was very helpful. More

by Domineyfamily
Recommend Dealer
Yes
Employees Worked With
Nathaniel Molina
Report | Print
Jun 12, 2025 -

Gene Messer Hyundai responded

Hi, we are so happy to read such a great review about Gene Messer Hyundai! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

Very courteous I had to stay and wait while they changed the oil plus other services and they finished I one hour More

by Brotherton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 12, 2025 -

Gene Messer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 07, 2025

Everyone I encountered, was attentive and polite. It was a pleasure to do business here. More

by basharpzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Grajek
Report | Print
Jun 10, 2025 -

Gene Messer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

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