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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
364 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 364 reviews

October 06, 2025

Everyone here is always nice and John is always super helpful! Don’t ever mind having to wait at the dealership. More

by Anastacia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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October 02, 2025

O My visit to the dealer was an good experience we arrived around 9 AM the guys behind their desk just looked at us didn't even get up to come out but but lucky for me Marielle was outside putting a t More

by Shellyaha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marielle Parmelee cant member the finance guys name but he was amazing also
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October 02, 2025

Ruben and all are great! Ruben took the time to really explain everything.very well. More

by Carla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben, Ginger, Adam, Steve, Michael, Josh
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Oct 04, 2025 -

Gene Messer Kia responded

Hi Carla, we're happy you found Ruben to be so supportive during your experience here at Gene Messer Kia. If you have any further questions, please don't hesitate to reach out!

September 27, 2025

Service on my Kia K4 was quick and friendly. It took about an hour to complete. More

by markmark_318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Oct 01, 2025 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Oct 01, 2025 -

markmark_318 responded

Thanks for a great job servicing my new Kia/K4.

September 20, 2025

Great customer service and great service personnel. They answer all my questions and concerns and with quick response. More

by WH Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
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Sep 21, 2025 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 19, 2025

Everyone was super nice and explained everything I needed to know .. wasn't expecting to be there that long... More

by Robinmccain34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The 2 employees that talked and help me was really good
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Sep 23, 2025 -

Gene Messer Kia responded

Thank you so much for your kind words! We strive to provide exceptional service and are happy to hear we could meet your needs. We apologize for the length of your visit and will work on improving our efficiency in the future. We look forward to seeing you again soon!

September 18, 2025

They did what they said they would for how much they said they would be More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Gonzales
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Sep 21, 2025 -

Gene Messer Kia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 16, 2025

Taurean was exceptional! He was attentive and professional! He helped us get the vehicle we were looking for and at a price we felt good about! More

by ang_stephens33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taurean, Adam
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Sep 20, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Salesman Joe is absolute the very best. I got my car 7 months ago and I’m still very grateful to him till this day and GENE MESSER KIA. More

by mariemejia2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe D. Villanueva
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Sep 16, 2025 -

Gene Messer Kia responded

Hi, we are so happy to read such a great review about Gene Messer Kia! Until the next time we meet, take care!

September 14, 2025

Great dealership, didn’t feel pressured into buy my vehicle at all. Not pushy salesmen, simply asked my interests and my price range . Then matched me with exactly what I was looking for. When you go i More

by shaneclark08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Amador
Report | Print
Sep 16, 2025 -

Gene Messer Kia responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

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