Genesis Alfa Romeo FIAT

A professional experience from vehicle drop off to vehicle pickup. I appreciate that when an appointment for service is setup, the dealership keeps it. At the date and time of my appointment my vehi vehicle pickup. I appreciate that when an appointment for service is setup, the dealership keeps it. At the date and time of my appointment my vehicle was a top priority. Service advisor Lindsey did an excellent job throughout my vehicle service experience. More

Very helpful and great service. Everyone was very friendly and I could not be happier with the service Everyone was very friendly and I could not be happier with the service More

By far, this is the best dealership that I have ever visited. The staff and mechanics are always professional, knowledgable, and I trust their opinions and they have never taken advantaged of me, but h visited. The staff and mechanics are always professional, knowledgable, and I trust their opinions and they have never taken advantaged of me, but have always been honest with the cost of my vehicle repairs. They have also assisted me far and above what other dealerships have NEVER done for me when it comes to rentals and loaner cars. I highly recommend this dealership. The staff shown below has changed: Service Manager is Tammy, and the Service Advisor is Lindsay Campbell. More

We had a great experience at Genesis Romeo fiat in macomb County MI. Layne was our sales representative, She and the whole team did a great job getting us into the vehicle we drove home in. I am definitely r County MI. Layne was our sales representative, She and the whole team did a great job getting us into the vehicle we drove home in. I am definitely referring them to anyone that I know who is looking for a vehicle, new of used More

The staff is always pleasant when I arrive for my standard maintenance. I am always greeted with a warm hello & they always let me know they will be done as soon as possible. Thank you Genesis!! standard maintenance. I am always greeted with a warm hello & they always let me know they will be done as soon as possible. Thank you Genesis!! More

Very nice Service Advisor. Very helpful.3rd time getting Very nice Service Advisor. Very helpful. 3rd time getting service over 2 years. Always a pleasant experience. Knowledgeable people at this service Very nice Service Advisor. Very helpful. 3rd time getting service over 2 years. Always a pleasant experience. Knowledgeable people at this service dept. That all More

Fantastic My salesman Ted was great. Courteous and followed through with me all the way until car was here. They operated safely. Everything handled at the saf My salesman Ted was great. Courteous and followed through with me all the way until car was here. They operated safely. Everything handled at the safe distance rules. I appreciate his service. J. BRADLEY More

Absolutely outstanding customer service! Worked with Fady and he was absolutely terrific! 100% recommend this place! Great car buying experience ever!Love my new Cadillac SRX and he was absolutely terrific! 100% recommend this place! Great car buying experience ever!Love my new Cadillac SRX More

Great experience I was treated with respect and appreciate Stan’s professionalism but also being a down to earth, regular guy. Never did I feel pressured into buying I was treated with respect and appreciate Stan’s professionalism but also being a down to earth, regular guy. Never did I feel pressured into buying a vehicle or making an immediate decision. He grabbed me a bottle of water while we sat in the lounge and discussed the vehicle I was interested in purchasing, I gave him a specific stock number. He found the car on the lot, washed it so it was looking fresh for the presentation and away I went in a test drive. I came back and he got to work on my trade-in vehicle. The numbers initially didn’t look as good as I wanted but about what I expected for a first offer. Stan continued showing professionalism as we worked through the negation. He ended up getting me to where I needed to be on a 2019 Stelvio Ti. This was a great experience from start to finish. I am highly satisfied with the dealership on th sales side - hopefully they are just as good in service. Not a typical dealership where you sit in a showroom with a bunch of desks and it’s feels like 1960 and you are in a confrontation for hours dealing with something that should be exciting and fun. This is a relaxed environment. There isn’t a lot of choice if your are in th market for a Fiat or Alfa Romeo but at least these guys don’t take themselves too serious. More

A positive experience with Josh in service and Joe in sales. I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were comp I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship. I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction. I strongly recommend this dealer for Sales & Service. More