Back

Genesis North Orlando - Service Center

Winter Park, FL

4.0
49 Reviews

49 Reviews of Genesis North Orlando - Service Center

Sort by
August 01, 2025

Came in for an issue that could have cost a few hundred dollars - they solved it in short order for zero cost and educated me at the same time. Could not be happier. Moises is an expert service rep with gr More

by joe.blackwell.720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises, service representative
Aug 03, 2025 -

Genesis North Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis North Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2025

After explaining how to fix my service issue the technicians did nothing to solve my issue. I had a video of the issue but nothing was done. I still have the sanme issue More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Jul 16, 2025 -

Genesis North Orlando responded

Hi Rich, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at HYAllServiceManagers@hollerhyundai.com so we may assist you in moving forward towards a resolution.

Jul 16, 2025 -

Rich responded

6 months after buying my GV70 I had an issue with warning lights going off. The service rep fixed it by installing a new camera on the windshield. 3 1/2 years later I have the same issue. I explained this to the support rep but they ignored me and said that they could find any issue even though I showed them the service report from 3 1/2 years ago. It's simple I need a new camera for the front windshield. Can you help me

April 25, 2025

Genesis North has great customer service! They always address you when you walk in the door. That alone is enough to recommend them because it is very rare to find professional and friendly s More

by TJWOODARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Whyte
Apr 28, 2025 -

Genesis North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Davion did an excellent job for me. I would absolutely use this service department again! More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Apr 21, 2025 -

Genesis North Orlando responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Great dealership. Very attentive to your needs with great communication. Our service advisor Davion, is always eager to help even when busy. We like this dealership s More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Apr 12, 2025 -

Genesis North Orlando responded

Hi Sal, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

I love Genesis North Orlando, everyone that I’ve come in contact with has gone above and beyond! More

by Lanevifquain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion and Chris Shimp
Mar 16, 2025 -

Genesis North Orlando responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2025

Service at this dealership was excellent! They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have check More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai
Jan 17, 2025 -

Genesis North Orlando responded

Hello Cheryl, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

December 28, 2024

I consider myself a loyal customer and always get great service. I traveled over 400 miles to get the service I expect from a dealership. This trip was well worth it! More

by Rayvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Ostreicher is my service adviser.
Dec 29, 2024 -

Genesis North Orlando responded

Hello, thank you so much for the positive review! We hope you have a great day!

October 28, 2024

The staff was very clear about what was going to happen and they were very professional. More

by Barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
Nov 01, 2024 -

Genesis North Orlando responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

Best automobile dealership in my 60 years of car ownership. Best automobile dealership in my 60 years of car ownership. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion, for the last 2 years service department..
Oct 31, 2024 -

Genesis North Orlando responded

Hi Paul, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...