Genesis of Chandler

Great service on my 2018 G80. Darrin was my service advisor and was extremely helpful with getting my car serviced and keeping me updated. Darrin was my service advisor and was extremely helpful with getting my car serviced and keeping me updated. More

We recently purchased our new GV80 from Genesis of Chandler. The online purchase was quick and easy, one of my best car buying experiences ever! Nick was my sales consultant and was quick to respond w Chandler. The online purchase was quick and easy, one of my best car buying experiences ever! Nick was my sales consultant and was quick to respond with any assistance I needed. We recently required some minor service and Doug went above and beyond to get the our vehicle in quickly. He kept me informed and ensured we got the car back fast. We couldn’t be happier with both the sales and service teams. Thanks! More

Great service, friendly people, very accommodating and meet high standards in terms of customer satisfaction every time! meet high standards in terms of customer satisfaction every time! More

Dave has been my service advisor for both services on my GV80. Always courteous, caring, efficient and willing to answer questions I may have. The new dealership is wonderful! This will always be our go f GV80. Always courteous, caring, efficient and willing to answer questions I may have. The new dealership is wonderful! This will always be our go for service. More

I am so happy with my purchase and buying experience at Genesis of Chandler. First, the dealership is incredible-beautiful design and layout. It gives boutique vibes. The sales team was welcoming and prov Genesis of Chandler. First, the dealership is incredible-beautiful design and layout. It gives boutique vibes. The sales team was welcoming and provided spot on service. My buying experience was relaxed. All of my questions were answered. I am more than happy with my vehicle!! Thank you so much!!! More

Friendly staff. Excellent job with the repairs on my gv80 . Had a good test drive on the gv70. Excellent job with the repairs on my gv80 . Had a good test drive on the gv70. More

Darrin S is my advisor and he has given great service on both of my recent visits. The new dealership is top notch and a pleasure to visit if you have to wait for your vehicle. This is another jewel in th both of my recent visits. The new dealership is top notch and a pleasure to visit if you have to wait for your vehicle. This is another jewel in the Earnhardt family crown. More

Took my 2022 GV70 in for mirror calibration & oil change. Work was done quick & professionally. Doug my service guy kept me posted the entire time. Work was done quick & professionally. Doug my service guy kept me posted the entire time. More

Professional service performed when scheduled and very courteous personnel. Would definitely recommend them for service. courteous personnel. Would definitely recommend them for service. More

The car is wonderful, it drives great, rides great, and has great safety features. Recently it was time for my first service. During the sales process they highlight their "concierge service", where they has great safety features. Recently it was time for my first service. During the sales process they highlight their "concierge service", where they will come pick the car up for service and return it. The service advisor said he could get me in for service next week, but I if wanted the concierge service there is a 2 month wait. I agreed to bring it in myself. When I dropped the car off I asked how long it would take. My advisor, Nick, said it would take 60-90 minutes. My wife was planning to come pick me up with her car, but since it was a short wait (supposedly) I said I would wait. 3.5 hours later I got my car back. At no time did anyone come to me to explain why it was taking 3 times longer than promised. I approached the service advisor and asked if something was wrong with the car, and he said "No, we're just busy". I thought that is why you make appointments, so they can plan their work. My service advisor seemed annoyed that I was even asking about the car and never even offered an apology. If I had known that it would be a 3.5 hour wait I would have asked my wife to pick me up. After the service was completed I got an email from the Service Manager letting me know I may get a survey and to let him know if my experience was anything less that expected. I responded immediately that the service experience was poor. I never heard back from anyone at the dealership, so after 10 days I submitted the survey. It really is a great car! I'd suggest that if you buy one you might find another dealership to service your car. More