Genesis of Chandler

Service for my GV70 was nothing short of excellent. Doug, the service advisor, was a pleasure and we are very happy with him and with this vehicle. We have owned Mercedes, Jaguars and many other top br Doug, the service advisor, was a pleasure and we are very happy with him and with this vehicle. We have owned Mercedes, Jaguars and many other top brands, and they cannot touch Genesis in quality and superb workmanship. Great service, very friendly folks. More

I had a wildly unprofessional experience with the General Manager of this dealership during a potential sale. It was a slightly complicated transaction and he failed to communicate, his sales staff was not Manager of this dealership during a potential sale. It was a slightly complicated transaction and he failed to communicate, his sales staff was not coordinated. They failed to disclose their company policy about an aspect of the sale and I found out SIX WEEKS later just prior to the vehicle delivery. The email response was rude, immature and totally unprofessional. They blamed me, the customer, for their failure to provide the required information and for their lack of internal coordination. Then, I had a phone call that was even worse. This dealership needs formal training on customer service and communication. They lost a deal because of their total disregard for the customer and wildly immature, defensive and unprofessional behavior. CHOOSE ANOTHER DEALER!!!! PERIOD. More

Great service on my 2018 G80. Darrin was my service advisor and was extremely helpful with getting my car serviced and keeping me updated. Darrin was my service advisor and was extremely helpful with getting my car serviced and keeping me updated. More

We recently purchased our new GV80 from Genesis of Chandler. The online purchase was quick and easy, one of my best car buying experiences ever! Nick was my sales consultant and was quick to respond w Chandler. The online purchase was quick and easy, one of my best car buying experiences ever! Nick was my sales consultant and was quick to respond with any assistance I needed. We recently required some minor service and Doug went above and beyond to get the our vehicle in quickly. He kept me informed and ensured we got the car back fast. We couldn’t be happier with both the sales and service teams. Thanks! More

Great service, friendly people, very accommodating and meet high standards in terms of customer satisfaction every time! meet high standards in terms of customer satisfaction every time! More

Dave has been my service advisor for both services on my GV80. Always courteous, caring, efficient and willing to answer questions I may have. The new dealership is wonderful! This will always be our go f GV80. Always courteous, caring, efficient and willing to answer questions I may have. The new dealership is wonderful! This will always be our go for service. More

I am so happy with my purchase and buying experience at Genesis of Chandler. First, the dealership is incredible-beautiful design and layout. It gives boutique vibes. The sales team was welcoming and prov Genesis of Chandler. First, the dealership is incredible-beautiful design and layout. It gives boutique vibes. The sales team was welcoming and provided spot on service. My buying experience was relaxed. All of my questions were answered. I am more than happy with my vehicle!! Thank you so much!!! More

Friendly staff. Excellent job with the repairs on my gv80 . Had a good test drive on the gv70. Excellent job with the repairs on my gv80 . Had a good test drive on the gv70. More

Darrin S is my advisor and he has given great service on both of my recent visits. The new dealership is top notch and a pleasure to visit if you have to wait for your vehicle. This is another jewel in th both of my recent visits. The new dealership is top notch and a pleasure to visit if you have to wait for your vehicle. This is another jewel in the Earnhardt family crown. More

Took my 2022 GV70 in for mirror calibration & oil change. Work was done quick & professionally. Doug my service guy kept me posted the entire time. Work was done quick & professionally. Doug my service guy kept me posted the entire time. More