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Genesis of Charlotte

Matthews, NC

4.8
220 Reviews
Call Dealership (704) 714-4700
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9010 E. Independence Blvd

Matthews, NC

28105

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220 Reviews of Genesis of Charlotte

September 14, 2025

Matt was amazing in fact the entire team was awesome and I love my new GV80 with all the bells and whistles ! More

by lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
August 30, 2025

Great customer service. Very friendly staff. Made sure that all my concerns were met. They were very patient with me. More

by Snapperwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rossi.
Report | Print
August 20, 2025

Great service, timely and professional. The waiting area is as very comfortable. I had no issues. More

by Woc617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Aug 21, 2025 -

Genesis of Charlotte responded

Thank you for sharing your experience with Genesis of Charlotte. Glad to hear everything went smoothly.

August 18, 2025

Excellent buying experience. Sales and management were very helpful in coming to an agreement and getting the sale done. They had to bring in the GV70 Advanced from another sto More

by rshipfe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hello (sales)Billy (management)Tyrone (Finance)
Report | Print
Aug 18, 2025 -

Genesis of Charlotte responded

Thank you for choosing Genesis of Charlotte once again. We're glad our team could assist you with the GV70 Advanced and make your buying experience a positive one. Enjoy driving your new car.

August 12, 2025

Friendly and informative staff. Matt Rossi is the best car salesperson I’ve ever worked with! Highly recommend giving them a try on your next car purchase! More

by jeffhall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rossi
Report | Print
Aug 12, 2025 -

Genesis of Charlotte responded

Thank you for your kind words about our team at Genesis of Charlotte. We're pleased to have earned your recommendation and look forward to helping you again.

August 08, 2025

Christos Christou was exceptional. He was kind and caring. This was a great experience.. Highly recommended More

by bhardin77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christos Christou
Report | Print
Aug 08, 2025 -

Genesis of Charlotte responded

Thank you for your recommendation. We're pleased to know that our team provided you with a great experience at Genesis of Charlotte.

July 03, 2025

Rashad, George and Mike were all great to work with and very responsive when buying my new GV80. I wound definitely recommend Genesis of Charlotte for an efficient buying process! More

by Tracy10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Rashard and Mike
Report | Print
Jul 04, 2025 -

Genesis of Charlotte responded

Thank you for choosing Genesis of Charlotte. We're pleased our team provided an efficient buying experience with your GV80. Enjoy your new car.

June 10, 2025

Really great people, took care of my needs and fixed my car in a timely manner More

by Myersj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia and Chris
Report | Print
May 28, 2025

Julian, Mike and Ace were all pleasant and responsive. The deal went smooth and I wouldn't hesitate to come back next time I'm shopping for a Genesis. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, mike and ace
Report | Print
Jun 05, 2025 -

Genesis of Charlotte responded

Thank you for sharing your experience with our team at Genesis of Charlotte. We wish you well and look forward to assisting again in the future.

May 25, 2025

The entire staff was awesome! From the manager (Mike) to the sales staff (Helio and George) to finance (Ace), all were highly professional and helpful. They were a pleasure to d More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helio and George
Report | Print
Jun 05, 2025 -

Genesis of Charlotte responded

Thank you for your kind words and recommendation. We're pleased that our team provided a straightforward experience for your 2026 GV70 purchase. We appreciate having you as part of the Genesis of Charlotte family.

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