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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.9
95 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 95 reviews

March 09, 2024

Excellent service. Attentiveness and courtesy. Felt welcomed by Neysha and well taken care. She provides excellent costumer care. More

by RBRENNER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Neysha provided you with excellent service and made you feel welcomed and well taken care of during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 09, 2024

He knows what a customer wants and takes care of every detail what I want. All the process had been smooth and fast enough. More

by deekaycore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that Jeff provided you with exceptional service and went above and beyond to ensure all your needs were met. Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 09, 2024

I had bad experience with another Genesis dealers (yes, 2 in a row) in the area but what a difference Jeff made. He is personable, professional and most importantly listened what I was looking for and come More

by jung89378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for sharing your experience with us! We're truly honored that Jeff was able to turn your previous negative experiences into a positive one. Providing exceptional service and transparent pricing is what we strive for, and we're thrilled to hear that Jeff's personable and professional approach made such a difference for you. Your recommendation means the world to us, and we're grateful for the opportunity to assist you in finding the perfect Genesis. If you ever need anything else or have any questions, please don't hesitate to reach out. We'll be here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 07, 2024

I received courteous and timely service I would recommend your dealership to anyone who ask about your service More

by curveysimmons
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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Mar 08, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Neysha provided you with courteous and timely service during your visit to our dealership. It's always our goal to ensure that every customer receives the best possible service, and it's gratifying to know that Neysha exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

Mar 31, 2024 -

curveysimmons responded

Excellent service

Helpful
March 06, 2024

Very nice & Professional. Loaner car as requested was available. Showed empathy when unable to fix vehicle. More

by LADD.alexia8
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar
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Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our team at Genesis of Englewood to be very nice and professional. Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 05, 2024

Very courteous and professional. Also accommodating to my schedule and needs. I felt that Clinton was working with me towards striking a deal to make me leave the dealership happy More

by SHLALA4
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma
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Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that you found our team at Genesis of Englewood to be courteous, professional, and accommodating. Providing excellent service and ensuring our customers' needs are met is our top priority, and we're glad Clinton was able to work with you to make your dealership visit a positive one. Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 05, 2024

So far, they have made promise to the luxurious quality service associated with the brand. I think this is what should be expected when buying these cars. Definitely a huge step in the right direction More

by cliffmadarang
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're delighted to hear that our service at Genesis of Englewood has aligned with the luxurious quality associated with our brand. Providing top-notch service and meeting the high expectations of our customers is always our goal. We're pleased to hear that you view this as a positive step in the right direction, and we're committed to maintaining this standard of excellence. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Genesis of Englewood! Regards, Michael Hill mhill@benzelbusch.com

Helpful
March 01, 2024

Jeff is very friendly and helpful. Everyone helped me a lot so that I could purchase a good car. I highly recommend this dealer and this dealership! I will buy my next car from him an More

by Soon. P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that Jeff and the rest of our team at Genesis of Englewood were able to provide you with friendly and helpful service throughout your car purchasing process. It's wonderful to know that everyone's efforts contributed to you finding the perfect car. Regards, Michael Hill mhill@benzelbusch.com

Helpful 2
February 29, 2024

Easy, hassle free, and convenient. Valet pickup was extraordinarily helpful. It made me want to use the service again More

by brucecrosen
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our service at Genesis of Englewood to be easy, hassle-free, and convenient. Regards, Michael Hill mhill@benzelbusch.com

Helpful
February 27, 2024

Minor issues were resolved professionally. Mistakes happen, and Chris made things right. No complaints. No More

by yashua.broomfield
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar
Report | Print
Mar 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're glad to hear that Chris was able to resolve the minor issues professionally. We understand that mistakes can happen, but we're committed to making things right for our customers. Regards, Michael Hill mhill@benzelbusch.com

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