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Genesis of Hazelwood

Hazelwood, MO

3.9
1,164 Reviews
The Ed Napleton Auto Group acquired Napleton Hyundai and Napleton's Hazelwood Genesis on January 8, 2018. Ed Napleton Auto Group is committed to keeping every employee and increasing the community involvement and charitable efforts around the St. Louis area. Napleton Hyundai and Napleton's Hazelwood Genesis proudly continue to service the many cities in or near the St. Louis area. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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649 Dunn Rd

Hazelwood, MO

63042

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Showing 1,164 reviews

August 27, 2010

This was one of the smoothest car deals I've ever had. Came in and literally spent less than 10 minutes at the table and we came to a deal on a 2010 Veracruz. Charlie was easy to work with and Jamie, the More

by vexter0944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
Aug 31, 2010 -

Genesis of Hazelwood responded

Thank you for sharing your experience. I am happy that we treated you the way you wanted to be treated. And thank you for recommending us to others - That is the best compliment that we could receive. Kurt Mungenast Owner

Sep 07, 2010 -

Genesis of Hazelwood responded

Thank you for sharing your story. I am glad that we were able to give you the kind of car buying experience that you wanted. Our focus on customer service is what sets us apart. I hope that we will have more opportunities to earn your trust in the future. Kurt Mungenast Owner

August 23, 2010

I had a very good experience working with Charlie Sutton. They offered me a fair trade and had their car priced fairly, unlike some another dealer in the South County area that had a market adjusted price of More

by david.shanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
Aug 31, 2010 -

Genesis of Hazelwood responded

Congratulations on your new Hyundai! And thank you for choosing to do business with us. I hope that you give us the opportunity to continue to earn your trust in our service department. Thank you. Kurt Mungenast Owner

August 21, 2010

Happy with the response of the salesman (Charlie) price was not to expectations, I bought the vehicle for my Daughter and felt Charlie made the purchase a pleasant one. sense I have bought this vehicle I h More

by giffhornm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
Aug 31, 2010 -

Genesis of Hazelwood responded

Congratulations to your daughter on her car! Thank you for choosing to do business with us. Charlie is a great asset to our team and we are happy to have him. Kurt Mungenast Owner

August 19, 2010

I absolutley love this dealership. I have owned many vehicles and have dealt with many dealerships. Mungenast stands well above all those other dealerships without a doubt. It is within 3 miles from m More

by joycebowdish1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Matt
Aug 31, 2010 -

Genesis of Hazelwood responded

Wow, what a great review! Thank you for taking the time to share your story. Matt and Jaime do a great job of taking care of customers and I will pass this on to them. We look forward to having you back in our service department. Thank you. Kurt Mungenast Owner

Sep 01, 2010 -

joycebowdish1964 responded

just wanted to clarify my service personnel were Randy and Matt. What the credit to go where the credit was due. Thanks again for being such an awesome dealership!

August 17, 2010

The staff was friendly the first day we went looking at the dealership. We were just starting to look. We were not pressured and let them know we were going to be test driving some other brands. We came ba More

by Dana Jacobs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton, Jaime
August 02, 2010

What a great experience! This was the first car I leased as a single person in 29 years, and I was a bit nervous! As soon as I told Charlie I had to have a black 2011 Sonata, Charlie and his Sales Manager w More

by Juliebeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
July 10, 2010

Gave me a reaonable deal without a haggling. Very honest and direct in their dealings. Sales manager was a no nonsense guy which appeals to me because I don't like to waste time. Salesman was very pleasan More

by valmpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carles Sutton
June 29, 2010

Dealership sales personnel very nice to work with and dealt with us in a fair and comfortable way in driving several models and years of vehicles. Having dealt with another dealer on the same type and m More

by RogerTihen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sutton - JoAnn-Tom-Jamie-Jill-Matt
June 25, 2010

The salesperson I had (Charles) was a great guy to work with. He was very friendly and on top of his game. Any question I had he got right to answering it. The price for the vehicle was good, wished I coul More

by helmsracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
June 21, 2010

This dealership totally changed our view about buying a used car. Everyone here is so friendly and eager to help, but no one went as above and beyond as our salesman Charlie. He called us numerous times More

by newlyweds2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sutton
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