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Genesis of Lake Park - Service Center

Lake Park, FL

4.4
34 Reviews

34 Reviews of Genesis of Lake Park - Service Center

Sort by
July 19, 2022

They took good care of us and it was extremely liberating knowing exactly what we were getting into before we even got there. What you see is what you get, no games just good work. More

by R Hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 23, 2022 -

Genesis of Lake Park responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

It was a great experience from start to finish. I really contribute that all to the staff. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 23, 2022 -

Genesis of Lake Park responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

I have nothing but great things to say about the service department at Napleton. The greeter was warm and welcoming and my advisor was very helpful! More

by Janine L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 23, 2022 -

Genesis of Lake Park responded

Hi Janine, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2022

My car was completed faster than what was promised and I was updated throughout the entire process. Excellent experience, will return for sure! More

by JS Helm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 17, 2022 -

Genesis of Lake Park responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Genesis of Lake Park as your first choice for all your vehicle needs. Safe travels!

July 13, 2022

This service department is amazing. . so warm and welcoming. We are always treated with the utmost respect. More

by E Ingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 17, 2022 -

Genesis of Lake Park responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Genesis of Lake Park as your first choice for all your vehicle needs. Safe travels!

July 13, 2022

I received unprecedented service today at Genesis of Lake Park. My service advisor was empathetic and went above and beyond to assist me. More

by Lucas Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 17, 2022 -

Genesis of Lake Park responded

Hello Lucas, we appreciate you taking the time to leave us this feedback. Safe travels!

July 13, 2022

Very grateful to have found this service department, it is run like no other. Will be sending referrals! More

by Ashley JGreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 16, 2022 -

Genesis of Lake Park responded

Very grateful to have found this service department, it

May 26, 2022

Staff was friendly and accommodating, price was fair, and the time to complete my vehicle was faster than promised. More

by Kieran G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
December 31, 2021

Had such a good experience with my service visit. Bella was able to help over the phone and get my service advisor in the loop with what is going on with my vehicle before I even got there. More

by bryceonl22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bella Lago
December 10, 2021

Brought my Genesis in for service and was immediately greeted by a gentleman I found out to be the GM later on. I was in for a recall and they told me 3 hours to repair but ended up being only an hour an More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
Dec 11, 2021 -

Genesis of Lake Park responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Genesis of Lake Park as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!