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397 Reviews of Genesis of Naples - Service Center
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Verified Customer
August 22, 2025
Genesis of Naples provided Valet service plus I didn’t have to wait weeks for it. The dealership kept me informed and returned my car within 4 hours. have to wait weeks for it. The dealership kept me informed and returned my car within 4 hours. More
by sherrill.britton
Employees Worked With
Peter Franks
August 15, 2025
Carmine, Jorge and Genesis of Naples did a fantastic job with getting me in and out for service. Always a great experience here and they are highly recommended! with getting me in and out for service. Always a great experience here and they are highly recommended! More
by Kevin Poeling
August 15, 2025
They all were very helpful. My appointment was on time and service was excellent . I would recommend them. My appointment was on time and service was excellent . I would recommend them. More
by karen.nally02
Employees Worked With
August 14, 2025
So, for some reason I thought I was communicating Diego. Not Jorge. Not sure what happened there. Picked up car fine. Delivered it after I told Diego I had to call to find out what the issue was, Not Jorge. Not sure what happened there. Picked up car fine. Delivered it after I told Diego I had to call to find out what the issue was, I received no call regarding dropping car back off at my place. Little no communication. Porsche sends me a video from tech. A call from service folks to go over. Just not a very well run business right now. This is not just Naples it is fort Myers who is worse. And Minneapolis was poor. Just seems like the leadership of these cars is poor More
by dickbyrd0
Employees Worked With
August 14, 2025
Every time I visit Genesis Naples I do have a great experience .Jorge is doing an amazing job, friendly , professional, responsive and helpful. experience .Jorge is doing an amazing job, friendly , professional, responsive and helpful. More
by predescu.cami
Employees Worked With
August 14, 2025
Everything about my service appointment was handled extremely well. Despite the relocation to temporary trailers, I had absolutely no issues. extremely well. Despite the relocation to temporary trailers, I had absolutely no issues. More
by JOETULL
Employees Worked With
August 14, 2025
Very clean and prompt service advisors are well informed the car comes out clean everything‘s good thank you the car comes out clean everything‘s good thank you More
by lwnoughton
August 13, 2025
The Genesis Service Team in Naples is exceptional! ! Dom greeted me with a welcoming smile and was very professional and knowledgeable. He escorted me to the Service desk where Peter thoughtfully took ! Dom greeted me with a welcoming smile and was very professional and knowledgeable. He escorted me to the Service desk where Peter thoughtfully took care of paperwork and getting my GV80 serviced quickly with great results! It's always a positive experience getting my vehicle serviced! More
by edmister
Employees Worked With
Dom and Peter
