
Genesis of Noblesville
Noblesville, IN
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I was interested in a 2022 Genesis GV80 and contacted the dealership as a serious, pre-approved buyer. I worked with Issac, who initially offered to send a video of the vehicle — but never followed through. dealership as a serious, pre-approved buyer. I worked with Issac, who initially offered to send a video of the vehicle — but never followed through. When I followed up and asked a fair question about pricing, especially considering the vehicle had a reported minor accident on the Carfax, I received a short and dismissive “No” reply followed by a message that felt unnecessarily defensive. As someone ready to purchase a vehicle and asking reasonable questions, I expected a more respectful and professional tone — especially from a dealership representing a luxury brand like Genesis. Communication and transparency are critical in building trust with potential buyers. I hope this feedback is taken constructively. Small interactions make a big difference in the car-buying experience, and I ultimately decided to continue my search elsewhere with dealerships who are more customer-focused and responsive. More
Laura was pleasant and easy to work with. The experience was stress free without any hard sell or immediacy pressure. The same was true when meeting with finance person to make payment on t The experience was stress free without any hard sell or immediacy pressure. The same was true when meeting with finance person to make payment on the vehicle. More
Very impressed with the customer service. Knowledgeable, kind and helpful!! We visited other Genesis dealers and by far would recommend Genesis Noblesville! Knowledgeable, kind and helpful!! We visited other Genesis dealers and by far would recommend Genesis Noblesville! More
Outstanding experience in purchasing a new vehicle. Staff was exceptionally friendly, knowledgeable, professional, highly communicative and very accommodating. Both Isaac and Johnathan were outstandin Staff was exceptionally friendly, knowledgeable, professional, highly communicative and very accommodating. Both Isaac and Johnathan were outstanding. Very much a “white glove” operation. Highly recommended. More
Isaac was a very gd salesman made it very easy buying from Genesis of Noblesville ! Would recommend any one buying a car there to see him . Very knowledgeable in what he does . from Genesis of Noblesville ! Would recommend any one buying a car there to see him . Very knowledgeable in what he does . More
We had such a good experience buying a used car here that we leased a new car here a week later. Laura McLain was an excellent sales rep—not too pushy, but definitely kept in touch during our car shopping pr we leased a new car here a week later. Laura McLain was an excellent sales rep—not too pushy, but definitely kept in touch during our car shopping process. . We’ll definitely seek her out the next time we need a car. the finance and sales managers were also friendly but professional. More