I always bring my car here for service of any kind. I normally don t have to wait long. I feel comfortable in the waiting room. If the wait is long they have a car/shuttle to take me home. The work is explained to me before it is repaired and when I pick up my car. They give me a loaner if the work takes longer. I greatly appreciate that because my work and normal activities are not disrupted. The free car wash is an added plus. The staff is helpful and friendly, I want to commend all of them.