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George Coleman Ford

Travelers Rest, SC

4.4
143 Reviews
Welcome to George Coleman Ford, where we've been offering unmatched customer service and a stress-free car buying experience since 1930. Generations of local Ford fans have trusted us with all their automotive needs, and we're proud to know many of our longtime customers on a personal level. At our Ford dealer in Travelers Rest, experiences and relationships are always prioritized above the sale.
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21 Plaza Dr

Travelers Rest, SC

29690

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Showing 143 reviews

March 13, 2026

They are nice people and they don’t mind helping people out with their new car More

by hawsebrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole "Buck" Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

George Coleman Ford responded

Thank you for sharing your feedback. We’re glad our team was helpful as you picked up your used Ford F-150. We look forward to assisting you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

March 12, 2026

Easy to make the appointment. Service was done quickly Service staff professional and through Clean facility More

by jbpearso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Mar 12, 2026 -

George Coleman Ford responded

Scheduling your service appointment was straightforward, and we’re glad our team took care of your Ford F-250 quickly and thoroughly. It’s great to hear you found our staff professional and the facility clean. Thanks for the five-star feedback! Scott Peters, Service Manager scott.peters@smithautogroup.com

March 12, 2026

Excellent service experience on our Ford Edge. Service advisor Victor was very friendly and kept me updated on the status of our vehicle, and made recommendations for service to keep our Ford Edg More

by tbmccorkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 12, 2026 -

George Coleman Ford responded

Thank you for sharing your experience with your Ford Edge service. We’re glad our team kept you informed and offered helpful maintenance recommendations to keep your Edge performing at its best. We appreciate your feedback and look forward to serving you again. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 08, 2026

Service was completed on time. Good recommendation on which tire to purchase, not necarrily the most expensive. Appointment schedule at Ford for 4 new tires and alignment on the More

by grannylinda62w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service member who I worked with.
Mar 08, 2026 -

George Coleman Ford responded

Thank you for mentioning that your Lincoln Nautilus service was completed on time and that our team helped you choose the right tires without pushing the priciest option. We’re glad the appointment for four new tires and an alignment on the 13th fit your schedule. We appreciate your five-star feedback! Scott Peters, Service Manager scott.peters@smithautogroup.com

March 06, 2026

Recall was supposed to be a couple hours. Brought in vehicle at 8:30am. They did have transportation to take me home. Vehicle wasn't finished until 4:30 pm. And they had no one available to p More

by wayne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 08, 2026 -

George Coleman Ford responded

Thank you, Wayne, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 04, 2026

After my recent fuel‑filter service, the technician failed to fully reattach the fuel line. As a result, my truck broke down in the middle of a busy intersection at roughly 30 mph. I had to push an 8,0 More

by smittysixty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shayne, service. Kevin, tech
Mar 07, 2026 -

George Coleman Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 03, 2026

I made my appointment, went in and got the service done. Overall about 45 minutes to get an oil change and let them inspect the truck. Oil and filter change about $95 . More than doing it myself, but no mes More

by cmoser126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 03, 2026 -

George Coleman Ford responded

We’re glad your appointment went smoothly and your Ford F-150’s oil and filter service plus inspection were wrapped up in about 45 minutes. It’s great that you could skip the mess and avoid getting under the truck. Thank you for entrusting us with your maintenance. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 02, 2026

You’re here the only place that sells and repairs your vehicle that you need to know, and theirs nothing like original FORD parts for your ford, I personally have been a customer of this dealership for ov More

by hotrodhawk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 03, 2026 -

George Coleman Ford responded

Hearing that you have trusted us for over thirty years is wonderful. It is great to know you count on genuine Ford parts and quality service for your F-150. We look forward to many more years together. Scott Peters, Service Manager scott.peters@smithautogroup.com

March 01, 2026

I took my vehicle in to be fixed and I paid well over 400 dollars and they had told me it was fixed and it was not fixed so I took it back and they told me it was fixed again and it was also not fixed and th More

by owenshealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Mar 05, 2026 -

George Coleman Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Owen, and hopefully, we can get to the bottom of this. Scott Peters, Service Manager scott.peters@smithautogroup.com

February 26, 2026

Always friendly people willing to help you with anything vehicle related. Knowledgeable and prepared for any questions! More

by cathiewylie61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Looper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Rathbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Wibble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

George Coleman Ford responded

Thank you for noticing how our team stays friendly and ready to assist with any vehicle questions. We’re thrilled your Ford Maverick has met your expectations and we look forward to helping you again. Joey Massarelli, General Sales Manager thomas.massarelli@snithautogroup.com

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