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George Gee Kia

21602 E. George Gee Ave, Liberty Lake, Washington 99019
Sales: (509) 210-2000
Service: (509) 210-2000
Parts: (509) 210-2000

Makes: Kia|Service Center
 
Good
60% Recommend

Overall Rating 3.8

26 Lifetime Reviews

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George Gee Kia
26 Lifetime Reviews
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George Gee Kia Info
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26 Dealership Reviews
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Reason For Visit
Sales (Used)

"Let me start by saying this isn't buyer remorse, I..."

Let me start by saying this isn't buyer remorse, I purchased a 2003 GMC Sierra 2500HD with 144K low miles for a duramax bought on 9-13-13 went to drive home stopped for dinner truck didn't start come to find out lot porter put GAS in instead of DIESEL so they came to my house the next day to get keys and I was told then about the gas/diesel mix up.. Going back to the day of purchase the x engine lite was on and I was told it was due to an aftermarket part.. So they towed it to their shop to fix it, this is saturday 9-14-13 I was called later to tell me the truck wouldn't be done due to tech went home early(poor customer service) Monday rolls around and the tech is now sick, so by wed they call and tell me the heads(2) have to come off due to broken glow plug it will be friday when done(1 week after purchase) friday nite comes they are just getting done and what to know if I want to pick it up, I asked has it been driven, no is the answer you would thing after all that they would drive it. So I pick it up saturday morning it has only 18 miles on since work and that was put on by the salesman not a tech. I talked to James the service writer and he told me all 8 glow plugs were replaced along with the injectors so I asked for the work order for my records, I notice only 1 injector was replaced and at the bottom of the work order it states the truck was test driven and codes cleared. When I picked up the truck the x engine lite is on and their claim is an aftermarket part, not TRUE. I took it to a shop only to find out the MAF (mass air flow) sensor is bad along with an EGR code which is due to a bad vacuum pump, it also has a leaking rear axle seal.. I called George Gee and they said the truck sold as is they are not fixing anything. Well when I bought the truck it had a Certified sticker in window and their claim is that was a mistake. They lied about everything. Save yourself the trouble and do not buy here

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Mike-Travis-James(service)


Reason For Visit
Service

"I've been bringing my 2011 Kia Sorento to George Gee..."

I've been bringing my 2011 Kia Sorento to George Gee for service since I bought it. I've had nothing but EXCELLENT service here and highly recommend their service dept! I'm just sorry I didn't buy my car there, but I will when I'm ready for another new car! Thank you to Sean the Service Manager for always taking great care of us!

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Sean


Reason For Visit
Sales (New)

"I live in Montana and wanted to purchase a KIA. Working..."

I live in Montana and wanted to purchase a KIA. Working over the phone and my mobile we were able to get a deal done in one day. What an amazing thing. KIA worked so hard to get me the deal I wanted and the car I wanted. I am now a proud owner of a Brand New KIA RIO. Not only did we get the deal done, the car was delivered to me in Montana that day. I have never had such a good experience at any other dealership. Thank you Curtis and Jon.

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Employees dealt with

Curtis Sales Rep, Jon Sales Manager


Reason For Visit
Service

"I want to say a special thank you to your service manager..."

I want to say a special thank you to your service manager for his dealings with my Kia. I had a touchy issue with my warranty and he helped greatly in making sure the vehicle was covered and repaired. I appreciated his time AND his staff for making sure it was fixed and fixed correctly as I have had problems before. Sean and Robbie; thank you I will purchase my next Kia through Mr. Gee's dealerships. Mary and Jason

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Sean


Reason For Visit
Sales (Used)

"Went to your tent sale in Bellingham where you offer a..."

Went to your tent sale in Bellingham where you offer a stupid key with a 95,000 to 1 shot of winning! Then you give a number with a winner on every ticket (more scam)that you will get a mp3 player!Yet when you get their you say you have run out!You are a typical scam outfit!!!

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Reason For Visit
Sales (New)

"We recently purchased a 2013 Kia Soul + from Curtis at..."

We recently purchased a 2013 Kia Soul + from Curtis at George Gee, Liberty Lake. He was helpful and friendly without being pushy at all. We got a great deal and a great car in a friendly and accommodating atmosphere.

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Employees dealt with

Curtis Heirston


Reason For Visit
Sales (New)

"We were looking for a car that was more fuel efficient..."

We were looking for a car that was more fuel efficient and around the same payment that we had on our vehicle. We had driven by George Gee many times and thought we would give them a try and I am so glad we did. We were greeted right away by Curtis who was friendly, professional and very low pressure. We walked around the lot and explained to him what we were looking for and the payment we wanted. He listened, was considerate and helped guide us to a 2013 Soul. Although my husband was not sold on the Soul initially, Curtis was honest and straight forward and let us take our time. He helped us fill out paperwork for financing, took us on a great test drive and really was our advocate when it came for time for making a deal and getting us a screaming deal on a brand new car. Rocky, in finance, was friendly and low pressure during the signing and helped walk us through everything we were signing. We had our three year old son with us and there was a great corner with toys and games for him to play in that was clean and safe. When my son said he was hungry, another salesperson there saw he was hungry and went and made him a sandwich and got him a bottle of water. The entire time we were there, we felt like Curtis and every member of their crew went above and beyond to make us feel welcome and comfortable and truly cared about giving us the best car buying experience possible. We have had our 2013 KIA Soul for four days now and it is the very best car we have ever owned. We highly and wholeheartedly recommend George Gee, Curtis and Rocky and will definitely buy from them again.

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Employees dealt with

Curtis, Rocky


Reason For Visit
Sales (New)

"I had never purchased a car before and found the..."

I had never purchased a car before and found the experience to be easy, helpful and straightforward. Everyone was nice and complete in customer service.

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Employees dealt with

Curtis


Reason For Visit
Service

"My visit to George Gee Kia initially was to have my 2011..."

My visit to George Gee Kia initially was to have my 2011 Kia Sorento serviced. While I was there, I saw Brandon, who was my salesman. I had wanted to discuss refinancing my car. He was busy with another client as he is now the finance manager so he let me know that he would be with me soon. As I continued to wait for my car, I was approached by Curtis. He explained that Brandon had alerted him to my need and that he felt that they might be able to do something better than refinance. I was not so easily convinced that I needed to be looking for a new car as I had only purchased mine a year ago. Besides. I LOVE my Sorento. I was curious at what he had to offer, so we started the process. We looked at some Sorentos and we found a good fit. As Brandon started finding a great deal, Curtis took my daughter and I to lunch at the Sage Bistro, a nice little deli next door. When we came back, a deal was made and I was going home in a 2013 Sorento with nice upgrades. Will had the paperwork ready and answered all questions with easily understandable answers. Later, I brought the car back for the LuxCare treatment and I was treated very well by Robby and Frank in the service dept. They had Jake, a lot attendant, to shuttle me home. He was very nice to talk to and returned to pick me up a lot earlier than I was expecting my car to be ready. Everyone at George Gee Kia were knowledgeable and very friendly. They have made me a repeat customer and we will certainly return.

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Employees dealt with

Curtis, Brandon, Will, Frank,Robby, and Jake


Reason For Visit
Sales (New)

"We had just taken back a vehicle to another dealership..."

We had just taken back a vehicle to another dealership (Appleway Audi/VW) because of the lack of service after the sale and the lack of caring that they had. On our way home we decided to stop at the Kia dealership to check out what Kia Souls they had available. We are not new to the car buying experience, so we knew what to expect; the pressure to buy. So when we met Erin, she was friendly, kind, and attentive to our needs and our financial situation. She answered all of our questions and let us try out many different cars before we decided to go with a Forte Eco instead of the Soul. Erin NEVER once pressured us for a sale. She treated us like family, like a friend. Everyone that helped us out that night was fantastic! It was a very wonderful experience and will definitely recommend Erin at the Liberty Lake Kia!

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Erin
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