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Planet Honda - Service Center

Matteson, IL

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16 Reviews

16 Reviews of Planet Honda - Service Center

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March 02, 2013

Made an appointment for recall work on pilot. Told it would take an hour. Upon arrival was told 1.5 hours. After waiting 1 3/4 hours I went to find the status. They said they would check. Another ten More

by 123jpb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul skinner
January 16, 2012

I am 39 years old and thanks to God, I have been blessed to have at least 12 vehicles over my lifetime. I have worked with numerous dealerships from buying, service, repairs and more. Now, this is what prom More

by saundrad72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Maack
January 06, 2011

I was upset to learn that my accord with 18,000 miles needed rear brakes already. I know it wasn't the dealers fault that Honda had a poor rear brake pad. Our service advisor Rick took the time and sat d More

by mailman12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Maack
December 16, 2010

We bought our Honda from a different dealership and had horrible experience with their service department. So, I took a chance and made an appointment with Planet Honda. From the moment I called Planet H More

by mickeynorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Maack
October 20, 2010

Bought used car from out of state. Needed a new dash board & paintless dent removal. Saved $ at Planet Honda. Every employee was great! We were kept well informed about price & the time work would take. More

by gailann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted and others in Service Dept.
August 24, 2010

Even before I walked into the front door of the dealership (an employee was outside and held the door open as I walked in), I was made to feel welcome. I didn't feel pressured to buy a car, but I More

by Alline Hotkiewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tami Tessling, Traci, several people in the service department whose names I don't remember
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