Gerald Jones Ford

service I was at the dealership 12/6/17 for oil change on F250 (2013) Ford. Doug greeted me immediately and processed service order so work could be done in a I was at the dealership 12/6/17 for oil change on F250 (2013) Ford. Doug greeted me immediately and processed service order so work could be done in a timely matter. I keep coming back due to excellent service. More

Very pleased with service! I visited Gerald Jones Ford for service of my 2013 Escape. Eric Strickland, in the Service Bay, was very friendly and helpful (as was Shannon Saxon). I visited Gerald Jones Ford for service of my 2013 Escape. Eric Strickland, in the Service Bay, was very friendly and helpful (as was Shannon Saxon). Eric went out of his way to help find answers on a warranty issue. The waiting room was pleasant (clean and comfortable), and offering both coffee and water was nice for non-coffee drinkers. Everyone was very friendly. The service technician was Pete Darling. My car now sounds and runs great! More

New Car Purchased Friendly and accommodating staff. You can't beat excellent. We were impressed. Antonio Dunn is a excellent and makes you feel you are special and Friendly and accommodating staff. You can't beat excellent. We were impressed. Antonio Dunn is a excellent and makes you feel you are special and his only client. He answers all your question with confidence and you get an immediate sense that you can trust him and what he says. He is true to his word. Great experience and we would highly recommend to anyone to purchasing a vehicle from this company. BTW their service department does a great job as well. You are in good hands here! More

Servicing I was extremely satisfied with the services and experiences with the dealership upon the purchasing and servicing of my 2017 Lincoln MKZ. I have been I was extremely satisfied with the services and experiences with the dealership upon the purchasing and servicing of my 2017 Lincoln MKZ. I have been pleased with the performance of this car, etc. This is my first Lincoln after having been driving/owning cars for over 50 years and can’t say enough positive things about this purchase. More

Truely a great place to shop for a new vehicle The salesman Antonio Dunn treated my wife and I with respect and did not pressure us into the sale. Antonio knew all about the F150 truck and answered The salesman Antonio Dunn treated my wife and I with respect and did not pressure us into the sale. Antonio knew all about the F150 truck and answered all of our questions. Antonio was always there all the way through the whole buying process. The finance manager was another good one. When he spoke about his family, he made you really good and a person to trust. He was another person that did not pressure you into anything. The show room was clean, no very clean and it made you feel at home, in fact we were the very last customer to leave 3 days in one week! The sales manager Jared Gay was always open and willing to answer all of our questions. No one rushed you rushed you and they took time with you, this is just a great place to shop. More

Great experience! Friendly staff and a true pleasure to do business with. I was working in the area and decided to visit this site to look at a truck I had seen on the Friendly staff and a true pleasure to do business with. I was working in the area and decided to visit this site to look at a truck I had seen on the internet. I ended up purchasing it and had no way to get it home as I was in a company vehicle. Glenn followed me 85 miles home and drove my trade back that evening. We didn't leave the lot till after 7pm, so I know he got home very late that evening. That is the kind of exemplary service that will earn my repeat business the next time I am in the market for a vehicle. Overall, everyone I met was a true pleasure to deal with. More

Excellent Technical Equipment Service Technician, David With so many technical options in todays cars, it is a bit difficult to fully understand all of the options and "toys." When changing our FOB batterie With so many technical options in todays cars, it is a bit difficult to fully understand all of the options and "toys." When changing our FOB batteries, both remotes lost programming. Thank goodness that the incident occurred at the dealership with a salesman in control of the battery chage. According to the manuel and service manager, this isn't possible. Technician David reprogrammed both FOBs and took the time to explain the problem and shared with me other features the system was capable of doing to make my wife and my driving experience easier through the programming. When buying a car with so many features, David would be a great choice to explain all the options that my salesman overlooked. My salesman was courteous and very knowledgeable; however, David works in service department and knows all of the ins and outs and perspective trouble spots! More

Great Experience!!! Antonio Dunn was a true professional and very informative Lincoln salesman. He made sure we knew all that he knew before we drove away in our new Linc Antonio Dunn was a true professional and very informative Lincoln salesman. He made sure we knew all that he knew before we drove away in our new Lincoln. He called the next day ensure we were still completely satisfied. I would definitely go to him to buy another vehicle and send customers his way as well. True professional! More

Great Service Mr Whaley was patient and diligent in locating a vehicle with options I preferred. All of the. staff were courteous and made sure my needs were addr Mr Whaley was patient and diligent in locating a vehicle with options I preferred. All of the. staff were courteous and made sure my needs were addressed. More

Absolutely the best of the best First off. I was passing through Georgia when i needed engine repairs. Explained my issue to your service group and they went out of their way to help First off. I was passing through Georgia when i needed engine repairs. Explained my issue to your service group and they went out of their way to help me from helping me find a rental and offering me help with locating a good hotel. Your service employees were absolutely the most helpful and proffesional i have ever seen. To go out of their way to get my truck repaired and me back on the road in tge shortest amount of time possible. My hats off to such a great group of employees you have at Bobby Jones Ford. Wish all Dealerships were this great. My highest appreciation to these men and women. Thank you. Jon Tanner from Texas More