Gerald Nissan of North Aurora

Dan was a friendly professional sale associate. He was knowledgable about the car, followed up with me, but not aggressively, which was nice. I never felt pressured to purchase the car. The transcation wa knowledgable about the car, followed up with me, but not aggressively, which was nice. I never felt pressured to purchase the car. The transcation was handled quickly and they meet my pricing needs. More

Jon dewig sold us our car and he was very patient and Jon dewig sold us our car and he was very patient and knowing we are a family of five he helped us find the best car in our price range. He was very Jon dewig sold us our car and he was very patient and knowing we are a family of five he helped us find the best car in our price range. He was very understanding and not pushy. Which was very refreshing from a car dealer. WE HIGHLY RECOMMED him and the gerald nissan of north aurora. More

Todd Fuller continues to provide outstanding service. The routine services are always as brief and on-time as Todd can make them. Our first experience with Gerald Nissan of North Aurora began with our new 20 routine services are always as brief and on-time as Todd can make them. Our first experience with Gerald Nissan of North Aurora began with our new 2006 Maxima, and continues with our 2010 Murano. We remain extremely impressed with the level of dedication, knowledge and professionalism displayed by Todd and the entire team. More

Good experience and highly recommend I looked everywhere for a car that I liked and happened to not only find a car that I liked but a salesman that I liked as well we talked about the bulls and how happy I for a car that I liked and happened to not only find a car that I liked but a salesman that I liked as well we talked about the bulls and how happy I was that they are doing so well maybe I will go se them More

We enjoyed working with Erik Johnson. He was a big help finding a car that fit in our budget. He was professional and friendly. However, we did not like the sales manager that we had to work with to set th finding a car that fit in our budget. He was professional and friendly. However, we did not like the sales manager that we had to work with to set the purchase price of our car. He was pushy and not easy to work with. More

I looked at four dealerships for the Altima I wanted and found it but couldn't get the deal I was looking for. I went to Gerald Nissan in North Aurora and got a better deal than I expected. Brian was very k found it but couldn't get the deal I was looking for. I went to Gerald Nissan in North Aurora and got a better deal than I expected. Brian was very knowledgable and the delivery was very quick. I also liked the lifetime warranty and free car washes that were the icing on the cake for me to buy the Altima! More

Was in the market for a new altima with the 6 cylinder engine. Salesman greeted me as I walked in and was very nice right at the get go. Wasnt pushy and I then got straight to the point on what I was lo engine. Salesman greeted me as I walked in and was very nice right at the get go. Wasnt pushy and I then got straight to the point on what I was looking for. He immediately got the car I requested and then explained to me that it didnt have all the options that I was looking for (loaded), but he was truly making sure I wanted the car. We test drove the car, and he answered all my questions honestly and did admit that he was new and the one question he couldnt answer for me he consulted a manual immediately and found what I was looking for. They did have the car with the color and options I wanted, and we then got to the part that I hate the most. Dan asked me what I thought about putting down on the car, and I told him I wasnt sure but I wanted to keep my payments at a certain range for 60 months. Dan came back shortly with a down payment amount to keep me there and I was pleased. I then went to the finance office and met with Lee who explained everything to me as he went along. Very professional man and just a pleasure to work with. I left the dealership and picked the car up a few days later. Dan met me with the car in spotless condition, explained how to operate everything in the car, even programmed my phone with the bluetooth and programmed all my radio stations. It took him about an hour, but now I know how everything in this auto works! When I left the dealership I knew exactly what I paid for the car, what I paid for the extra warranty, and all the details of the warranty. I read previous posts and Im sure some of these bad reviews are warranted, but I would like to see the dealer side of it too. All in all this was probably the best car buying experience I have ever had. Dan Clark and Lee should be who you see if you want great customer care. More

I bought a used Nissan Titan truck. I love it!! My experience at Gerald Nissan (North Aurora) was really good. Dealing with my sales person, Jose Valdovinos was also very good. Jose was very polite, experience at Gerald Nissan (North Aurora) was really good. Dealing with my sales person, Jose Valdovinos was also very good. Jose was very polite, explained everything in detail and was not in a hurry. He took his time. I give him "excellence" for his service. If I ever want to buy a truck again, it will be a Titan, and I will visit Jose at Gerald Nissan. More

I have bought 5 cars from Gerald Nissan-Subaru over the past 12 years, I love there service to the way they treat me when I go buy a car. When I come in everyone knows me by name they wash my car for me j past 12 years, I love there service to the way they treat me when I go buy a car. When I come in everyone knows me by name they wash my car for me just for stopping by. I think it's mostly Jon thou he remembers the little things and truly does care. I have sent him my family and friends there and would recommend them to anyone I know. More

We tried to buy a new car from these guys and after some runaround with the sales guy Michael, she received a few berating emails calling her a 'waiste of time' and insinuating that we were shopping around runaround with the sales guy Michael, she received a few berating emails calling her a 'waiste of time' and insinuating that we were shopping around at a dealer that didn't exist, etc. It was some of the most laughably bad and borderline insulting business correspondence I've ever seen and I did complain to the general sales manager about it. To be fair, at least Rick DeLaTorre was reasonable when I called and he apologized for the incident. I do understand that we weren't very direct with Michael in terms of the price and quote(s) we received and that's our fault as we were fishing around for a good price, but they apparently don't understand the words 'patience' or 'professionalism' at this dealership. These guys are the reason why new car buying is such a hassle, and I'd strongly recommend visiting another dealership and do not waste your time here if you value your sanity and dignity. I'm happy to report that we have a brand new Versa out in our parking lot as I'm writing this that I got from another local dealer. More