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Germain Honda of Naples - Service Center

Naples, FL

4.9
715 Reviews

715 Reviews of Germain Honda of Naples - Service Center

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May 21, 2025

Logan went the extra mile to get me a loaner car and determine what the car truly needed. More

by Fit in Naples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 21, 2025 -

Germain Honda of Naples responded

Thank you for leaving Logan this kind 5-star rating. We are thrilled he took great care of you during your recent visit. Best Regards, James Koser General Manager

May 21, 2025

Logan was easy to work with, detailed and straight to the point, I would definitely bring my car again and refer other Honda owners. Logan was the best. More

by kendallpratt23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
May 21, 2025

Albert Checo went above and beyond not only to inform me of the status of my recall order but also found a way to provide me with a routine maintenance at the same time that otherwise would have required an More

by margeklasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Germain Honda of Naples responded

Thank you for leaving Albert this kind review. We are happy that he provided you with the quality and convenient service experience you deserve as a valued Germain customer. Best Regards, James Koser General Manager

May 20, 2025

Great people making for a great dealership experience from sales to service. Bravo Germain! Great job! More

by Mariomost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elan
May 21, 2025 -

Germain Honda of Naples responded

Your overall satisfaction is our priority here at Germain. Thank you for sharing. Best Regards, James Koser General Manager

May 20, 2025

Albert did a great job. He is a major part of the reason I return for my service needs. More

by r.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo
May 21, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive experience with us. It is our pleasure to serve you and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Best Regards, James Koser General Manager

May 16, 2025

Very comfortable waiting for service on recall. Carlos Lopes kept me updated on progress. He was able to answer all my questions More

by Gllocricchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopes
May 19, 2025 -

Germain Honda of Naples responded

Thank you for sharing your positive and informative service experience with Carlos and our team. See you next time. Best Regards, James Koser General Manager

May 14, 2025

Was in there for service on the Air Conditioner and to get new tires. Aaron Fairchild was the point guy that took care of me that day. The Honda dealership was extremely busy that day, and Aaron had a More

by barryspillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
May 14, 2025 -

Germain Honda of Naples responded

Thank you so much for your wonderful review! We are so glad that Aaron could get you in and get your automotive needs thoroughly taken care of. Offering quality and reliable service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again! Best Regards, James Koser General Manager

May 12, 2025

Wonderful service from the start. I was explained everything right away so I knew what to expect. More

by paquettemaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
May 13, 2025 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Aaron provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

May 12, 2025

Aaron Fairchild helped me and was so helpful and kind to me. He helped make my experience stress free More

by KP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchild
May 13, 2025 -

Germain Honda of Naples responded

Your business and kind words are truly appreciated. Aaron is committed to ensuring a positive guest experience and we thank you for highlighting his efforts. See you next time. Best Regards, James Koser General Manager

May 07, 2025

Service experience with Carlos Lopez was excellent. Very professional, courteous and knowledgeable. Always good to know what to expect when you come in for service. More

by miriamweirick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Looez
May 07, 2025 -

Germain Honda of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, James Koser General Manager

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