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Germain Honda of Naples - Service Center

Naples, FL

4.9
790 Reviews

790 Reviews of Germain Honda of Naples - Service Center

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August 16, 2025

Germain Honda is one of Floridas best dealerships regarding their service department. First of all if you go there everyone is so accommodating and friendly. From now on I'm only dealing with Albe More

by epatrick61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo and Matt
Aug 18, 2025 -

Germain Honda of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, James Koser General Manager

August 16, 2025

Carlos was really attentive and super kind in handling my auto needs. I highly recommend him to anyone who is getting their car serviced. More

by Gbusman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Aug 18, 2025 -

Germain Honda of Naples responded

Your business and trust in our team mean so much to us all. Carlos is an exemplary member of our team focused on delivering only the best in customer care. Thank you for sharing. Best Regrds, James Koser General Manager

August 15, 2025

Christopher Elan, was professional, knowledgeable and helpful during my time of being served. Very much appreciated!!! Again, thank you Christopher! More

by Wpetilord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Aug 18, 2025 -

Germain Honda of Naples responded

Thank you for your 5-star review! We're happy everything worked out as expected. Please come see us again some day! Best Regards, James Koser General Manager

August 14, 2025

Albert Checo of Germain Honda of Naples was very helpful and very responsive. He served me as a customer well. More

by Purposefulliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, checo
Aug 14, 2025 -

Germain Honda of Naples responded

Thank you for your business and your kind words on Albert. We look forward to being of service to you for many more years. Best Regards, James Koser General Manager

August 14, 2025

Adrian Garcia was great. Did exactly what he said he would. Had us out the door quickly. Got us a ride home and back again. Highly recommend. More

by Leisabrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Carattinni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Germain Honda of Naples responded

Thank you for trusting Adrian and the Germain Honda team to get the job done right. We really appreciate your business and hope to make your next appointment just as exceptional. Best Regards, James Koser General Manager

August 14, 2025

Everything is was amazing as always, Logan Clark he was so nice to me as always when I go there More

by pablotum12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Aug 15, 2025 -

Germain Honda of Naples responded

We greatly appreciate your continued business and kind words for Logan. He is certainly dedicated to customer satisfaction and we know he enjoys assisting you during your visits. Best Regards, James Koser General Manager

August 11, 2025

Service team always does a great job of getting you in and getting you out. They always have internet coupons for service which also helps. Lastly Logan Clark provided great customer service on explaini More

by Robert123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Aug 11, 2025 -

Germain Honda of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, James Koser General Manager

August 10, 2025

My service advisor Carlos Lopez went out of his way to help me and explain every detail of my service visit. Carlos is the difference that will help keep me as a customer. More

by Drc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez is the reason for the positive review. Very knowledgeable and professional.
Aug 11, 2025 -

Germain Honda of Naples responded

Thanks so much! We're delighted the value of Carlos' support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment. Best Regards, James Koser General Manager

August 08, 2025

Muy amables y atentos. Muy buen servicio y lo más rápido posible. Muy buena comunicación. More

by maricast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Garcia
Aug 11, 2025 -

Germain Honda of Naples responded

Gracias por sus comentarios positivos. Estamos contentos de que nuestro equipo le haya brindado un servicio eficiente y de calidad. Tal como debería ser. Saludos, James Koser Gerente General

August 08, 2025

Have been going to Honda of Naples for all our Honda cars for both my husband and I. From the Purchase to its maintenence through the years the Honda experience has always been an excellent experien More

by bonniefalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrean Mac
Aug 08, 2025 -

Germain Honda of Naples responded

We thank you for your continued sales and service business. Our team is happy we continue to ensure your overall satisfaction. Best Regards, James Koser General Manager

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