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Germain Honda of Naples - Service Center

Naples, FL

4.9
715 Reviews

715 Reviews of Germain Honda of Naples - Service Center

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April 18, 2025

Logan Clark, Service Advisor, expertly and efficiently guided us through our car’s repair process. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Apr 18, 2025 -

Germain Honda of Naples responded

Thanks Helen! It's great to hear that Logan was so helpful and attentive, and that he took great care of you and your Honda. We appreciate your business and hope to work with you again in the future. Best Regards, James Koser General Manager

April 18, 2025

The work was good and timely. I was also pleased that I could get in when I needed to. More

by Mokane13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo, David Doden
Apr 18, 2025 -

Germain Honda of Naples responded

We appreciate you choosing to work with us here at Germain Honda of Naples and for sharing your positive and efficient experience. Best Regards, James Koser General Manager

April 17, 2025

Michael Lovejoy served as my service manager and keep me appraised of all options before , during, and after the work was completed on my Honda. He was knowledgeable and helpful advising me re the tinting o More

by Fdmbruening
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Apr 17, 2025 -

Germain Honda of Naples responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Michael's expertise. Please let us know if you need anything further. Best Regards, James Koser General Manager

April 15, 2025

Always excellent service and friendly staff. Chris Elan was so helpful with our tire purchase. Appreciate you all. More

by bevabner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Elan
Apr 16, 2025 -

Germain Honda of Naples responded

Thank you. We truly value your business and thank you for leaving our team this kind review. Best Regards, James Koser General Manager

April 14, 2025

Michael Lovejoy was great with handling my repair and communicating throughout the diagnostic and repair steps. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Apr 14, 2025 -

Germain Honda of Naples responded

Our team is pleased to know that Michael handled your visit with care and communication. Thank you for sharing. Best Regards, James Koser General Manager

April 11, 2025

Excellent Dealership service advisor Salem Metjahic did a excellent job from checking in to the finish of the vehicle Thank you More

by robbiereil21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic Service Advisor
Apr 14, 2025 -

Germain Honda of Naples responded

We're delighted to hear that! Thank you for letting us know how satisfied you were with Salem's diligence. We wish you pleasant travels until we may be of service to you again. Best Regards, James Koser General Manager

April 11, 2025

Arbor Demce was responsive to my issue and time frame. He facilitated my service issue efficiently and successfully More

by joannelekas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Apr 14, 2025 -

Germain Honda of Naples responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive and efficient service experience. Best Regards, James Koser General Manager

April 10, 2025

Very professional service excellent. Albert Checo was very helpful and informative. Time frame for repairs was very reasonable. More

by Golfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Checo Service
Apr 11, 2025 -

Germain Honda of Naples responded

Thank you for letting us know that Albert and our team met if not exceeded your expectations. See you next time. Best Regards, James Koser General Manager

April 10, 2025

Logan Clark was extremely helpful in getting running boards installed on our Honda Passport. The order for parts was very timely and the service for installation was quick and well done. Logan was ver More

by loveless
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Whitttington, Logan Clark
Apr 11, 2025 -

Germain Honda of Naples responded

We are pleased to know that Logan and our team met if not exceeded your expectations. Our goal is your overall satisfaction and we appreciate you taking the time to share your experience. Best Regards, James Koser General Manager

April 07, 2025

Albert Checo at Germain Honda of Naples leads by example in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! More

by Kdenizeri04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert checo ⭐️⭐️⭐️⭐️⭐️
Apr 07, 2025 -

Germain Honda of Naples responded

Your business and kind words for Albert are truly appreciated. We know he will be honored to learn of your high praise. We are fortunate to have him on our team of professionals taking great care of our valued guests. See you next time. Best Regards, James Koser General Manager

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