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Germain Honda of Naples - Service Center

Naples, FL

4.9
715 Reviews

715 Reviews of Germain Honda of Naples - Service Center

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March 11, 2025

Michael Lovejoy was extremely helpful with getting service completed on my 2023 Honda Accord Hybrid. Work required was explained thoroughly and completed in a timely manner. More

by bobhebeljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Mar 11, 2025 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Michael provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

March 11, 2025

Michael Lovejoy went out of his way to smoothe the process of having my tires checked. More

by brzewe
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy
Mar 11, 2025 -

Germain Honda of Naples responded

Michael is dedicated to customer care and we thank you for highlighting him in the kind review. Best Regards, James Koser General Manager

March 08, 2025

Logan Clark was very professional, knowledgeable and personable. He was thorough in explaining the service work and overall condition and service needs of our vehicles. More

by Psimoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark
Mar 10, 2025 -

Germain Honda of Naples responded

Thank you. We're pleased to hear that Logan left you with a positive impression. Thank you for choosing Germain Honda of Naples. Let us know if you need anything in the future. Best Regards, James Koser General Manager

March 05, 2025

Salem Metjahic was the service person I dealt with. He took care of getting my van serviced with a recall . He kept me updated on the progress . More

by Bunnymarco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salem Metjahic
Mar 06, 2025 -

Germain Honda of Naples responded

Thanks for the awesome feedback on your service visit with Salem! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, James Koser General Manager

March 03, 2025

Christopher Elan is very professional. He explained required work and once I approved job was done quickly. More

by Confe01p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elan
Mar 04, 2025 -

Germain Honda of Naples responded

We are happy to know you enjoyed a positive and efficient service experience with Christopher. We look forward to providing you with your service needs for years to come. Best Regards, James Koser General Manager

February 28, 2025

Stranded in Florida with a check engine light Michael Lovejoy and his team of technicians got me safely back in the road. Michael got my 2012 odyssey in to be repaired right away and kept me informed of More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lovejoy, David Doden
Mar 04, 2025 -

Germain Honda of Naples responded

Thank you for taking the time to share you experience with Michael and our team. We are sorry you experienced vehicle concerns while traveling. Our team was happy to assist with these unexpected repairs and get you quickly back on the road to enjoy your travels. Please let us know if we may ever be of service to you again. Best Regards, James Koser General Manager

February 28, 2025

Logan Clark was very helpful in answering the questions that I had. He took time out from his busy schedule to inform me what my service policy is at the present. He told me that I can come any time to More

by wrmjn155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Clark - Service Dept.
Feb 28, 2025 -

Germain Honda of Naples responded

Thank you for your trust in our service team! We're happy Logan provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, James Koser General Manager

February 26, 2025

I’m very satisfied with the service. The adviser Marko Clanak was very professional, knowledgeable, and went above and beyond to ensure l had all the information I needed. More

by vanpen58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Clanak
Feb 26, 2025 -

Germain Honda of Naples responded

Thank you for taking the time to share your experience! We're happy to hear that Marko was so helpful and accommodating, and that you were kept well informed about your service needs. We appreciate your business and hope to work with you again in the future. Best Regards, James Koser General Manager

February 24, 2025

Marko clanak was great to deal with. He was very informative and helpful. Truly an asset to your service department. More

by luden21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko clanak
Feb 25, 2025 -

Germain Honda of Naples responded

Thank you for leaving Marko this kind review. We are fortunate to have him on our team taking great care of our valued guests. Best Regards, James Koser General Manager

February 23, 2025

My service advisor, Marko Clanak, was exemplary. He was knowledgeable and personable and communicated with me throughout the service. More

by Schochk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Chanak
Feb 24, 2025 -

Germain Honda of Naples responded

Providing quality and informative service is our priority. Thank you for sharing your experience with Marko. Best Regards, James Koser General Manager

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