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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
522 Reviews
Call Service Center (602) 780-3495

522 Reviews of Germain Honda of Surprise - Service Center

Sort by
November 13, 2024

Al was great with my service and definitely be going back to him with my vehicle. More

by TheAlmighty97
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that Al ensured you and your Honda were a top priority and were thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

November 11, 2024

Much better service this time. Andree, explained everything to me. We will be back. Thank you! More

by bekibrickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Report | Print
Nov 12, 2024 -

Germain Honda of Surprise responded

We are overjoyed to know that Andree ensured a better service experience for you as our goal is to provide quality service to all. Our team looks forward to working with you at your next visit. Best Regards, Sassha Motz General Manager

November 11, 2024

Had an awesome experience buying my CRV at Germain Honda. There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very More

by Preskit Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Crews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Tena
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Nov 12, 2024 -

Germain Honda of Surprise responded

We thank you for taking the time to share your positive and efficient visit with our team. Best Regards, Sassha Motz General Manager

November 11, 2024

Nathan in service department has helped me for years and he is great! Personable and professional. More

by shelly_buchmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in Nathan to ensure your satisfaction means so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

November 09, 2024

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by scooter1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

November 09, 2024

I appreciate that the work was done in a timely and efficient manner da da. More

by jboekhoff
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andree Khaziran
Report | Print
Nov 11, 2024 -

Germain Honda of Surprise responded

Our team works hard to ensure a positive and efficient service visit. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

November 09, 2024

I appreciate Andre staying late so I could get the loaner car. The way he explained what was going on put me at ease. If I hear of anyone needing work I would definitely recommend him More

by greendragon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Report | Print
Nov 11, 2024 -

Germain Honda of Surprise responded

Thanks for the great recommendation! We're glad you had a great experiences with us, and that Andree made sure that you were well informed and accommodated through your latest experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

November 09, 2024

Thank you, Matt, as my new advisor now I look forward to working with you for any future work on my Honda. You were great! More

by darsunnyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Report | Print
Nov 11, 2024 -

Germain Honda of Surprise responded

We appreciate your business and we know Matt looks forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

November 09, 2024

Robert was professional and very pleasant to work with. He kept me updated on the work needed More

by dandebbiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Germain Honda of Surprise responded

Your business and trust in our team means so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

November 08, 2024

Timely service and Andre worked to keep my repair costs as low as possible. He was honest and transparent each step of the way throughout the process and very communicative. More

by jhannahs_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Report | Print
Nov 08, 2024 -

Germain Honda of Surprise responded

We are pleased to know that Andre worked hard to meet if not exceed your expectations during your recent service visit. See you down the road. Best Regards, Sassha Motz General Manager

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