Germain Lexus of Naples

Germaine Lexus of Naples and Mr. Isaac Herzberg were outstanding in every way when we recently went to purchase, ( lease), a new vehicle. As a person who was hesitant to purchase a n Isaac Herzberg were outstanding in every way when we recently went to purchase, ( lease), a new vehicle. As a person who was hesitant to purchase a new car with ‘ all the bells and whistles,’ Isaac thankfully had the extensive knowledge and patient demeanor to set my mind at ease. He helped me realize that the new technology was nothing to fear, but rather to embrace all it could do to make my driving experience smoother and better in every way. Isaac encouraged me to take the new car I was considering for a short spin, and he went along to answer every question I sent his way. That was all it took. Once I was so comfortable driving it, I wanted to purchase it. When we returned to the dealership after the test drive, Isaac introduced us to the entire team. It was evident that they all had high regard for one another. We spoke to someone who explained finances, and someone who let us know that our business was important to Germaine of Lexus and the team, and someone who would answer every detail regarding the technology in the vehicle, and of course, the benefits of outstanding service all along the way. Isaac offered to personally deliver our new car when I expressed reservations in driving it home that day. He was so great when he delivered it, again answering every question and explaining the paperwork. I highly recommend Germaine of Lexus to all my family and friends! More

Skye Carter is my service advisor at Germain Lexus. She does a great job of explaining my options and making sure I am happy with the service I received, She does a great job of explaining my options and making sure I am happy with the service I received, More

My first service appt exceeded my expectations. My service rep, Danniela Alves asked all good questions and went the extra mile when I asked to have the front floor mats vacuumed. Timing was reas My service rep, Danniela Alves asked all good questions and went the extra mile when I asked to have the front floor mats vacuumed. Timing was reasonable. Overall very good experience! More

Danny Rusinik is my service advisor at Germain Lexus. He does a great job taking care of my service needs. He does a great job taking care of my service needs. More

I recently brought my car in for service and was extremely happy with the experience. My service Advisor, Skye Carter, was so helpful with each step of the process, was very accommodating with a loa extremely happy with the experience. My service Advisor, Skye Carter, was so helpful with each step of the process, was very accommodating with a loaner car and explained in detail what needed to be done. Skye was so pleasant, professional and showed sincere desire to make sure I was happy. I will look forward to working with her again in the future. More

Skye Carter is very knowledgeable, proficient and a pleasure to work with. You are in good hands with Skye. pleasure to work with. You are in good hands with Skye. More

Skye Carter. germain service rep Very professional and customer oriented. They set the mark for outstanding. Service germain service rep Very professional and customer oriented. They set the mark for outstanding. Service More

Scott Joiner does a great job. He recognized me from my visit last year. Does a great job explaining what is going on. He recognized me from my visit last year. Does a great job explaining what is going on. More

This car was the third car I have bought from Germain and I am very pleased. Larry Vasco was exceptional. He listened carefully to what I wanted in a new car and presented me options to consider. He was e I am very pleased. Larry Vasco was exceptional. He listened carefully to what I wanted in a new car and presented me options to consider. He was efficient and professional in his approach. More

Communication with Germain Lexus, specifically Larry Vasco, was excellent. Larry listened carefully to what I wanted in a new Lexus, compiled a list of my options to consider, and located a car that co Vasco, was excellent. Larry listened carefully to what I wanted in a new Lexus, compiled a list of my options to consider, and located a car that complied with my needs. He was highly efficient while also giving me the courtesy of time to ensure my decision was sound. As a result, I am very pleased with the car that I selected. More