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Germain Mazda West
Columbus, OH
148 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 148 reviews
August 05, 2025
I did not contact you people. I have cancer. Do not contact me.you lied. I have cancer. Do not contact me.you lied. More
by CLAYSTRAVERS
Verified CustomerEmployees Worked With
August 03, 2025
Everything was great, scheduling service is a hassle and I didn't get a new sticker after my oil change. Other than that it was a great experience. I didn't get a new sticker after my oil change. Other than that it was a great experience. More
by iamryan1905
August 02, 2025
Good customer service, great communication. Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! More
by NUNAMTAM346
August 02, 2025
Great experience with John. Got exactly what we needed and they promptly took care of a minor problem we had after purchase as well. Got exactly what we needed and they promptly took care of a minor problem we had after purchase as well. More
by Rebecca
Employees Worked With
August 02, 2025
Would have been nice to meet Cameron Allen and Karoline Ross since they are the ones who helped us get a vehicle. Thanks William and Nina Wheeler Ross since they are the ones who helped us get a vehicle. Thanks William and Nina Wheeler More
by NINAWHEELER643
July 31, 2025
I am always treated well. I love the video that shows me what the mechanic is doing. I love the video that shows me what the mechanic is doing. More
by CEMMONS4
Employees Worked With
July 31, 2025
Mazda West has maintained the standard of service that I have come to expect from the Germain dealerships. I am very pleased with the Mazda West experience. I brought my CX30 in for a recall. The work was d have come to expect from the Germain dealerships. I am very pleased with the Mazda West experience. I brought my CX30 in for a recall. The work was done quickly. They also balanced a tire for me. There was no charge for the work that they performed. More
by WINSLOW551
July 29, 2025
This is our second time leasing from Germain Mazda West. We were treated courteously and efficiently both times. Skyler especially is super knowledgeable and friendly, and was a huge help with vehicle selec We were treated courteously and efficiently both times. Skyler especially is super knowledgeable and friendly, and was a huge help with vehicle selection as well as financing. More
by C_NYIRI
July 29, 2025
It was ok. Just a routine visit for an oil change Everybody was friendly and helpful Just a routine visit for an oil change Everybody was friendly and helpful More
by g.dgreen
July 29, 2025
Good experience with Conor and Germain Mazda West. They keep checking in from time to time They keep checking in from time to time More
by SASHANK.MACHIRAJU2000
