
Germain Mazda West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 44 reviews
Skyler was great! Loved his personality and help! Lucky to have him at your dealership. Loved his personality and help! Lucky to have him at your dealership. More
I really liked all the communication with ease of process to completion. Professional and lovely people .. might think of buying a car in near future if find to my liking. to completion. Professional and lovely people .. might think of buying a car in near future if find to my liking. More
I appreciate the attention to detail everyone seemed to be exhibiting and efficiency at every step. All my needs were met. A very smooth and positive experience! be exhibiting and efficiency at every step. All my needs were met. A very smooth and positive experience! More
My husband and I had an amazing experience with Mazda Germain West and John Bechtel. We own a CX-5 so I knew what I wanted coming in. John was super helpful with getting the car I wanted at a great price Germain West and John Bechtel. We own a CX-5 so I knew what I wanted coming in. John was super helpful with getting the car I wanted at a great price. We will continue to come back and recommend to our family and friends! More
Overall very nice experience and got very good support during my visit, the salesperson are really nice and strive to make customer satisfy and bring good deal. Overall all very good experience. during my visit, the salesperson are really nice and strive to make customer satisfy and bring good deal. Overall all very good experience. More
Great communication through the entire process, ordered the car in February and took delivery in May. Final delivery process went quickly. the car in February and took delivery in May. Final delivery process went quickly. More
Everybody was friendly and helpful. Even thought they didn't have in stock exactly what I wanted they had all the elements on other inventory - the model, the color, etc. so I was able Even thought they didn't have in stock exactly what I wanted they had all the elements on other inventory - the model, the color, etc. so I was able to get an excellent idea what the vehicle would look like when delivered. More
I had a fantastic experience at Mazda West, and I can’t say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable say enough good things about Rob in the service department. From the moment I walked in, Rob was friendly, professional, and incredibly knowledgeable. He went above and beyond to make sure everything was handled smoothly and kept me updated every step of the way. It’s rare to find someone who genuinely cares about the customer experience like he does. But it’s not just Rob—every single employee I encountered at Mazda West was outstanding. The team there is clearly passionate about what they do and takes pride in delivering top-notch service. Mazda as a brand continues to impress me with its reliability, design, and performance—and the staff at Mazda West reflect that same excellence. More
It was painless. Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, a Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, and I drove home in my new CX 30. More
Everyone was very professional and helpful without being smothering. They didn't over-promise anything they couldn't deliver. smothering. They didn't over-promise anything they couldn't deliver. More