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Germain Mazda West
Columbus, OH
249 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 249 reviews
April 19, 2026
John was great! ! Made the Mazda CX 70 purchase a breeze he explained every thing and more. Gave a great setup of the car before I drove back to Nashville. Highly re ! Made the Mazda CX 70 purchase a breeze he explained every thing and more. Gave a great setup of the car before I drove back to Nashville. Highly recommend Connor too he was my first contact and helped guide me through the initial phase of purchase. Germain was worth the drive to pick up my new Mazda. More
by HUNTCOMPANY
Verified Customer
April 12, 2026
So nice to have great service nowadays as a senior looking for a car with my income and all the help it I s just wonderful I so appreciate it also there should be programs for seniors on a fixed incom looking for a car with my income and all the help it I s just wonderful I so appreciate it also there should be programs for seniors on a fixed income and you know seniors start at age 55 now More
by MITCHELLKAY473
April 12, 2026
Friendly and personable staff, very professional, overall great experience! I’ve worked with Philip, Eric and Ron, and all the experiences have been excellent great experience! I’ve worked with Philip, Eric and Ron, and all the experiences have been excellent More
by Piyaligami
April 10, 2026
Everything was handled properly and ran very smoothly. Excellent service team thank you for all your help. Excellent service team thank you for all your help. More
by RSMITH132
April 04, 2026
Great dealership. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. More
by drscpaz
April 03, 2026
John Bectel was awesome! Very knowledgeable friendly and patient. I will always ask for John when we get our next Mazda. Very knowledgeable friendly and patient. I will always ask for John when we get our next Mazda. More
by TOM@CHILEVERDECAFE.COM
Employees Worked With
April 02, 2026
I worked with Philip back in October 2024 on a deal for a used CX-5. He worked diligently to make the deal happen, even staying after the dealership had closed. I was treated with dignity and respect even, w used CX-5. He worked diligently to make the deal happen, even staying after the dealership had closed. I was treated with dignity and respect even, when negotiating the price. My CX-5 is still going strong, and I plan on coming back when I’m ready to shop for a new vehicle. More
by mmm3k
March 30, 2026
I had a good experience. Andrew did a nice job on the video of my car including the suggestions on things to to to keep it running smoothly. Thanks. Andrew did a nice job on the video of my car including the suggestions on things to to to keep it running smoothly. Thanks. More
by Kingj335
March 26, 2026
Quick and easy. Waiting area is nice and quiet. All the staff are very nice. Waiting area is nice and quiet. All the staff are very nice. More
by stephenbellville
Employees Worked With
March 20, 2026
Great experience. Really nice and helpful people. Got in and out in a decent amount of time. Really nice and helpful people. Got in and out in a decent amount of time. More
by zanridix
