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Germain Mazda West
Columbus, OH
148 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 148 reviews
July 27, 2025
Sales very knowledgeable and easy to work with. . The overall carbuying experience was not unpleasant. . The overall carbuying experience was not unpleasant. More
by GREGLEACH1961
Verified CustomerEmployees Worked With
July 27, 2025
Love Germain Mazda West! Eric Henry knew what I wanted and made everything go smoothly. Great customer service! Eric Henry knew what I wanted and made everything go smoothly. Great customer service! More
by MSLEAHRR
July 27, 2025
Good business with friendly and helpful people. I have had a good experience so far. I have had a good experience so far. More
by KIRAT
July 27, 2025
Great people, great facility, great experience and great car. Do not understand why I have to write at least 15 words. car. Do not understand why I have to write at least 15 words. More
by JSCHAFFN
July 27, 2025
The sales team was great to work with and finance went above and beyond with navy federal! above and beyond with navy federal! More
by JUSTIN
July 27, 2025
Everything was professional and l was kept informed. They all did a great job. Thank you They all did a great job. Thank you More
by RANDGLUDWICK
July 26, 2025
Everyone was very knowledgeable and friendly. Skyler was our salesperson and answered all our questions and did a great job Skyler was our salesperson and answered all our questions and did a great job More
by SLBF218
July 25, 2025
I had a fantastic experience at Mazda West in Columbus. Ron was incredibly helpful as they worked my car in an already very full-service scheduled when I had an emergency flat tire. I highly recommend them Ron was incredibly helpful as they worked my car in an already very full-service scheduled when I had an emergency flat tire. I highly recommend them. More
by clhostetler
Employees Worked With
July 24, 2025
Services were completed as requested in a timely manor. Jolie Carroll was helpful in understanding our service needs. Jolie Carroll was helpful in understanding our service needs. More
by adkinsgreg55
July 24, 2025
Been dealing here for awhile now. First experience with John. He is soooo nice. Very pleasant and determined to provide the best customer experience. He did for me. I'm old a First experience with John. He is soooo nice. Very pleasant and determined to provide the best customer experience. He did for me. I'm old and he was very, very patient. Ashley addressed my offer promptly so I didn't have to wait around all day, which I hate. I feel I was treated fairly and got a good buy on a beautiful new Mazda (lease.) The dealership is very clean and inviting. Thank you all so much. More
by WANDA.LEWIS426
Employees Worked With
Other Employees :
Devin L. Internet sales
