
Germain Mazda West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 44 reviews
By far the best car-buying experience I have ever had. This dealership sets the bar for how car-buying should be. This dealership sets the bar for how car-buying should be. More
Everything went fine in my first visit to your service facility. Appreciated being able to get an appointment with short notice. Service was done as requested. facility. Appreciated being able to get an appointment with short notice. Service was done as requested. More
They were very polite and friendly from the beginning; they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and studies for about 20 minutes and it was done. It was very easy, convenient, and I'm pleased with the outcome. More
Thank you for your very kind and punctual response. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. More
Took my car early and completed their service quickly, kept me informed of the work and even wash my car kept me informed of the work and even wash my car More
After contacting several dealerships, I chose Germain Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and all questions and concerns were addressed in a professional manner. There was no pressure in the finance office, just good information on options. More
Excellent experience with the whole team there. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. More
The service was par excellence! I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Tha I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Thank you! Oh, and the ‘Thank You’ token of appreciation candy! More
John was very very helpful in meeting our needs. When there was a problem with getting the original car, the dealership was responsible, responsive, and getting us an upgrade. John was very knowledg When there was a problem with getting the original car, the dealership was responsible, responsive, and getting us an upgrade. John was very knowledgeable and helpful and answering all questions about the Mazda three hatchback Overall, a great experience More