Germain Subaru of Columbus

I like this dealership because it is very comfortable when you have to wait and the people are very knowledgeable and friendly. Hunter was in charge of our service yesterday. He was easy to work with and when you have to wait and the people are very knowledgeable and friendly. Hunter was in charge of our service yesterday. He was easy to work with and called up our records and discussed what services needed to be done or did not need to be done. There was no pressure from him at all and I would work with him again anytime. More

I recently brought my aging Legacy for a specific battery-related concern, and from this initial service visit, was met with professionalism and accommodation in every respect from Chad and the Servi battery-related concern, and from this initial service visit, was met with professionalism and accommodation in every respect from Chad and the Service team. The positive experience really stayed with me so this last weekend, I returned to maybe look at something newer and was again met with the same professionalism and above and beyond attitude, specifically Jamal and Matt with the Sales group. Drove home that night in the new ride! I have not had a more positive experience buying a vehicle and I’ve had quite a few. Thanks very much for making this a great Subaru ownership experience and partnership. More

Chad, service advisor, at this dealership is excellent. I always receive such great service, from routine maintenance to questions or issues I may have related to my 2011 Subaru Outback. The department go I always receive such great service, from routine maintenance to questions or issues I may have related to my 2011 Subaru Outback. The department goes above and beyond to provide great customer service. I would not hesitate to refer anyone to Germain Subaru of Columbus. More

Aaron, sales associate, was pleasant to work with and helpful. He was knowledgeable about the Subaru Crosstrek. helpful. He was knowledgeable about the Subaru Crosstrek. More

Service was very professional and service done on time. The pricing is a little high. Other than that I’m satisfied The pricing is a little high. Other than that I’m satisfied More

Scheduling easy. Oil change took less than an hour while I waited. Free coffee & snacks! What's not to like !? See you in 4000 miles Oil change took less than an hour while I waited. Free coffee & snacks! What's not to like !? See you in 4000 miles More

Aaron as always took great care of me - no surprises, efficient, answers all my questions - very comfortable to work with! efficient, answers all my questions - very comfortable to work with! More

Michael, our sales person was terrific. He took lots of time to explain all the features of our new Subaru. Matt, in the finance department was equally courteous and helpful. We couldn’t be He took lots of time to explain all the features of our new Subaru. Matt, in the finance department was equally courteous and helpful. We couldn’t be more pleased with the service we received. We would buy from Germain Subaru again even though we are nearly four hours away. More

We are thankful to Aaron, who listened carefully to what qualities we wanted in a used vehicle. Within minutes, he found the perfect one for us. This in itself was remarkably easy, but we were further im qualities we wanted in a used vehicle. Within minutes, he found the perfect one for us. This in itself was remarkably easy, but we were further impressed before, during, and after the test drive by how thoroughly and confidently Aaron answered all of our questions. Furthermore, after we purchased the vehicle, he offered his help if we needed it in setting up any of the technology. We are also grateful to Val, who patiently walked us through all of the paper work. We have had the Forester for only a few days, but we love it and are confident that we had reliable help in selecting it. More

Great Subaru service. If you're unsure of the quality of your dealer's service, I recommend you make an appointment and bring your Subaru to this dealer to see what servi If you're unsure of the quality of your dealer's service, I recommend you make an appointment and bring your Subaru to this dealer to see what service should be. Living a long distance from Ohio, I do everything I can to work my scheduled service around trips to Columbus so that I can bring my Ascent to Germain. More