Germain Toyota of Dundee

Before it was Germain. Wolverine Toyota was an amazing place to go. Now that it is Germain however. It is not a good place. The service manager there is an arrogant man who Wolverine Toyota was an amazing place to go. Now that it is Germain however. It is not a good place. The service manager there is an arrogant man who talks down to everyone. Everything has to be a sale to him. Absolutely awful experience. I came in for my oil change and tire rotation. I was told my first 3 oil changes were free. They did not honor this like they said they would. They did not rotate my tires, and they lied on the paperwork that they adjusted my tire pressures to ABOVE the manufacturer recommend psi! They said they put it to 35 when my tires are to be at 32. But they didn't put any air in them at all! My second tire rotation here they ruined multiple of my lugs nuts and didn't tell me. I didn't find out until I went to do the rotation myself on my trucks next due rotation. It has been nothing but bad experiences ever since Germain bought this location. I will NOT ever return to this dealer. More

Knowledgeable, professional, answers questions, satisfaction, courtesy, friendly, asks if you have any concerns, any other problems satisfaction, courtesy, friendly, asks if you have any concerns, any other problems More

I called looked for a specific suv, they had it on the lot. I told them I'd be there in 30 min. They had the car pulled up front and Tony answered all my questions. Everyone was very helpful to put me lot. I told them I'd be there in 30 min. They had the car pulled up front and Tony answered all my questions. Everyone was very helpful to put me in my new suv. More

The dealership was very professional Tony Ellison The salesperson explained everything really well along with the other employees I spoke with. I'm very happy with Germain Toyota. salesperson explained everything really well along with the other employees I spoke with. I'm very happy with Germain Toyota. More

Great service, Rebecca is wonderful! ! Cheerful, helpful and knowledgeable. Clean comfortable waiting area. Thank you. ! Cheerful, helpful and knowledgeable. Clean comfortable waiting area. Thank you. More

Exemplary Customer provided by all Maint. Dept personnel. Especially impressed how I was greeted as a retired Army officer - i was one of many who served. Dept personnel. Especially impressed how I was greeted as a retired Army officer - i was one of many who served. More

I frequently work with Rebecca in Service and she is fantastic. She always has time to answer my questions and if she does not know the answer, then she gets the information for me very quickly. She i fantastic. She always has time to answer my questions and if she does not know the answer, then she gets the information for me very quickly. She is wonderful. More

Their sales, service and assistance are absolutely wonderful. I would highly recommend them. We will return to purchase another vehicle from them, and continue to use their service department. wonderful. I would highly recommend them. We will return to purchase another vehicle from them, and continue to use their service department. More

Great experience quick and easy no pressure. MIKAYLA was very helpful and knowledgeable. Germain Toyota great place. MIKAYLA was very helpful and knowledgeable. Germain Toyota great place. More

Sheena was awesome to work with. She took great care of me and my family. She took great care of me and my family. More