Any time you buy a new car, it should be a pleasant experience . This was no exception. In fact, the salesman, Bob Diaz, was the one of the best most competent guys on the floor that I have ever dealt with. My wife and I came in with our old Toyota Highlander and left a little more than an hour with a new 2016 Toyota Highlander. I love this car! Anyway, Bob really ushered us through the paperwork and even transferred all the misc from the old car to the new one. It doesn't get any better than this. I congratulate David Ossi, the GM, for his excellent staff like Bob. Thanks for a great buying experience.
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