Gervais Ford - Service Center

Lou - Outstanding Service Manager I brought my "new/used" Ford Explorer in for an oil change and mentioned to Lou that I heard a vibration in the rear. He said he heard a vibration - I brought my "new/used" Ford Explorer in for an oil change and mentioned to Lou that I heard a vibration in the rear. He said he heard a vibration - possibly coming from the muffler - and recommended that I schedule an appointment to have it checked. More

Great people great service. Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and ma Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and make it easy. They are fair and honest and never try to sell me on repairs that can wait or are unnecessary. Excellent Dealership. More

Thumbs Up for Gervais Service! The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they w The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they would and more! I highly recommend Gervais for any Ford repair. The old expression: "Treat others as you would like to be treated" sums up my experience. Very fair and responsive! Thank you Gervais Ford! More

Awesome prompt service Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehi Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehicle, or is in the market to buy a new car. More

prompt service Friendly staff, prompt service, good communication and kept me informed. Wife says shes hears a clunking sound every once in a while. Shes going to sw Friendly staff, prompt service, good communication and kept me informed. Wife says shes hears a clunking sound every once in a while. Shes going to swing by and have it checked out. Overall, happy with service. More

Transmission Leak Excellent customer service, Tracy quickly arranged for the unscheduled repair. She contacted me with the vehicle update and the job was completed with Excellent customer service, Tracy quickly arranged for the unscheduled repair. She contacted me with the vehicle update and the job was completed within a day. More

Awesome as always!! Great service department!! Everyone is very helpful back up an d running within 24 hrs and they have me a vehicle to use while they were fixing my car Great service department!! Everyone is very helpful back up an d running within 24 hrs and they have me a vehicle to use while they were fixing my car!! More

Tire Pressure Had issue with my tire pressure light on my Ford Focus (2008) .. brought it in ... cost me nothing they adjusted the air in my tires and checked to ma Had issue with my tire pressure light on my Ford Focus (2008) .. brought it in ... cost me nothing they adjusted the air in my tires and checked to make sure the sensor was correctly working. More

Mud Flaps on my 2016 Explorer Came in for mud flaps on my 2016 Ford Explorer and before I could finish reading my Emails on my Iphone, they were all done! Chip. Came in for mud flaps on my 2016 Ford Explorer and before I could finish reading my Emails on my Iphone, they were all done! Chip. More

The service depart The service department is always informative and reliable. I wouldn't go anywhere else. I've been there with last minute issues and they'll hel time The service department is always informative and reliable. I wouldn't go anywhere else. I've been there with last minute issues and they'll hel time allowing of course. More