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Gervais Volkswagen
Lowell , MA
496 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 19, 2025
For an oil change only it took 1.
5 hours. I paid $150. there was no special deal going on to bundle with tire rotation or anything for oil changes, it's over priced when compared to
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by allisonasmega1
Verified Customer
Verified Customer
Employees Worked With
i did not work with any of these employees above
September 16, 2025
Felt rushed , sales rep did not disclose gap insurance on
the purchase, instead I inquired what the $900 dollar charge was, and had to ask if it was optional, and then was pressured to purchase it.
Car not
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by kristinvit
Verified Customer
Verified Customer
September 13, 2025
Never disclosed known issues to a used vehicle I
purchased. When brought to their attention they were very eager to make right however that was all for show as they actually didn’t fix what they sai
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by DFoulds
Employees Worked With
Nick
Dealership Inventory (189 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Television
