I bought a new TL there and have had it serviced there. Thomas Marcado has been my service adviser the last three times I've brought my car in. He's very knowledgeable and extremely helpful. Not that I'm saying the other two that I dealt with weren't, but Thomas takes it to another level. I've recommended Acura and your dealership to many others, and now I recommend Thomas as their service consultant.

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Came in to get a noise checked & oil change. lucy had answers within 25 mins, job would take about 3 to 4 hours.
She sent me home with a car, so I did'nt have to sit in showroom. Called in 3-1/2 hours, my car was done. Got my "clean" car back and was out of there in less than 15 mins. That is fast, accurate and good service.
I live in Minnesota & purchased my Acura there, but still got the great service from Lucy and Gettel.
Fred Resler

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Roger is not only a service professional he's a car guy that knows cars. This dealership is lucky to have someone like Roger representing their service department.

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Roger has been an excellent service representative. There is truly a personalized touch and he is an expert on the vehicles. We highly recommend Roger and this dealer for service

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I took my 2012 Honda crz in for an appraisal for a trade in. I'm from out of state and have two license plates on the vehicle. During the appraisal gettel acura attached a dealer advertisement on the front location of the plate. However the original plate was never reattached to the vehicle. When I asked for it back they don't have it and called me a liar. I also have a RSX that I have had serviced at gettel acura. Today was the last straw, I will never go back for any thing. I have a police report, If I wasn't a college student I would take them to civil court.

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Jarmo and the entire team at Gettel Acura were a pleasure to deal. Jarmo was courteous, knowledgeable and professional. This is the second lease I have done through Gettel Acura, and because of the great customer service I have received, I will without a doubt go to Gettel Acura for my next vehicle.

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Great experience, no pressure, very reasonable prices, fair trade value (5K above other dealers).

Awesome experience, would refer any of my friends to this dealership.

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I recently bought a used vehicle from them. Apparently they wanted to sell it bad so they lowered the price. and did minor repairs to it.I have had the car for about a month now and so far i put an additional $600 into it and still going.Had to replace driver side axle,passenger side shock mount was broke and now i have to get the transmission seal replaced. Seems they did a temporary fix on every thing

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Very pleased with the service provided. Everything was done as expected with no surprises. All of the staff are courteous and professional. Roger is very knowledgeable and excellent to deal with.

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Roger is absolutely fantastic to work with. He watches out for his Acura customers and you always know that if Roger says you need a repair then you need a repair. I have had service completed on my vehicle at other dealerships in the past where you felt that the service department was trying to sell you service you don't need. You won't get that at Acura with Roger. He provides exceptional service and is extremely trust worthy. With Roger and Gettel Acura you can be confident that you will be taken care of and not taken advantage of. You can buy an Acura at any Acura dealership in the nation and get the same car. However, you won't get the same exceptional service that you get with Roger and Gettel Acura. You buy a car and take it home. It's the service area and service advisors like Roger that really separate an average dealership from a great dealership. My wife and I own two Acura RLs and will be in the market for another new car in the next couple years. I have every intention of buying another Acura from Gettel and have no plans of shopping anywhere else. My purchase decision will be due to the fantastic and consistently great service I get from Roger at Gettel Acura.

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