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Gettel Chevrolet Buick GMC Service Center

Punta Gorda , FL

4.4
1,276 Reviews

1,276 Reviews of Gettel Chevrolet Buick GMC Service Center

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May 12, 2023

Staff answered our questions and were timely with our service needs. Courtesy's were provided while we waited in the customers waiting room such as coffee and water. More

by Shari Walker
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Wilkinson
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 12, 2023

They’re always pleasant and professional. They’re a wonderful group there and will continue to do business with them. More

by LYNETTE2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Bird
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to share your experience.

May 12, 2023

I feel the dealership is trust worthy. The staff is pleasant and keep you updated on the progress. More

by sheajs3501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your experience.

May 12, 2023

Never an issue Everyone treats you well and gives good advice I would recommend to any GM owner. More

by Cody
Recommend Dealer
Yes
Employees Worked With
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Hansen
May 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle and for taking the time to share your experience.

May 11, 2023

Mark Gordon did a great job in handling the upgrade of our 2018 Buick Lacrosse to a 2019 Buick Encore. Since moving to Florida from California, we needed and wanted a smaller car as we were not driving th More

by gbiddington@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lenius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Denison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Gordon, Fred Bird, Jacqueline Flores
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for choosing us to purchase your new Encore from and for taking the time to review your experience. Welcome to the Gettel family.

May 11, 2023

I was waiting almost 4 months for repair,, after that I received car and parts are coming off, missing parts, not even mentioning to contact me or answering the phone. The worst experience ever. More

by CALLISTO.SQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to repair your vehicle in our collision shop and for taking the time to review your experience. We apologize for the lack of communication from our team. Your comments have been sent to our management team.

May 11, 2023

Always treated me fair good guys you can depend on great place to have your work done More

by rj38upnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your loyal business and for taking the time to review your recent visit.

May 10, 2023

Need to stay open later and overlapping employee lunch hours. That would allow people to have service in a timely manner. More

by LEHARP00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Wilkinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horvath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for allowing us to service your vehicle. Your comments regarding our schedules have been sent to our management team.

May 10, 2023

Very rude and doesn't listen. Too busy to answer the phone and then yells at me for just dropping in with my car. It was there for 2 months when I needed it for the weekend. I to More

by ammahop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenn Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

We thank you for allowing us to repair your vehicle and for taking the time to share our experience in our collision shop. We are sorry to hear about your poor experience and you have our apologies regarding the refund that is due to you. Thank you for bringing this to our attention.

May 10, 2023

Very nice. Quick and professional service. I dropped my car off and then picked it up a few hours later. Easy. More

by mrshawnluca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
May 11, 2023 -

Gettel Chevrolet Buick GMC responded

Thank you for your business and for taking the time to review your recent visit to our service department.

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