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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,213 Reviews

1,213 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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March 06, 2022

Have taken the car and four times they've kept it for days and days still having a problem More

by Dsommers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and taking the time to rate your experience. We are sorry to hear that we still haven't resolved the issue.

March 05, 2022

My car repair took a total of six weeks to complete for a automatic door repair among other repairs requested Six weeks! Days before then, when I went to pick up the requested repair it was not done. I had t More

by michael
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarod
Mar 06, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for servicing your vehicle with us and for taking the time to rate your experience. We have sent your comments to our management team.

March 04, 2022

Although the sales area completely forgot my Auto Butler application, when I contacted service 2.5 months later, it went well. I especially appreciated the Uber rides home and back. More

by dizzcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Delson, Adam Bird
Mar 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We are so terribly sorry to hear that your Auto Butler wasn't applied timely but are glad to hear that all went well when it was finally done. We appreciate you and your business.

March 04, 2022

Service was great, getting an appointment was a nightmare, calls not returned, computer access said “service advisor not available “, finally had to drive 60 miles RT to make a service appointment More

by horddenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bird
Mar 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for giving us the opportunity to service your vehicle and for taking the time to rate your experience. We apologize for the lack of communication. We assure you that your comments will be shared with our management team. You shouldn't have had to drive here to make an appointment.

March 04, 2022

Despite hard economical times, for everyone, Gettel did the absolute best they could to accommodate my busy schedule, while providing courteous and efficient customer service. More

by GinaN2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophie Henderson, Adam Bird
Mar 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

We thank you for your business and for taking the time to rate your experience.

March 04, 2022

Adam was extremely helpful with all my issues. I'm thankful he was my service advisor! More

by qwenb27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bird
Mar 04, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to rate your experience.

Mar 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and five star review.

March 04, 2022

The whole service department was great, the mechanic explained everything he had done and the pricing was fair. More

by Markrandallbostwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bird
Mar 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and taking the time to rate your experience.

March 04, 2022

Friendly people , especially pewee he is always there to greet everyone and I'd a great guy More

by tom.baldwin74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Bird
Mar 05, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and your kind review.

March 03, 2022

Always get good service at Gettel. Jordan is the best! He is extremely knowledgeable, personable and efficient. Also, like the availability of water and snacks. More

by tojoroberts
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your loyal business and for taking the time to rate your experience. We appreciate your kind words for our associate, Jordan.

March 03, 2022

Jordan was great. helped with our issue and got our key programmed and us out of there in a timely manner thank you More

by Crszvl19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman in back office of parts also great thank you
Mar 03, 2022 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to take care of your key fob. We are glad all went well.

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