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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,266 Reviews

1,266 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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September 25, 2023

Oil usage display not reset to 100. Seats not returned to previous settings. Could not reset oil myself More

by danmag6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Sep 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. It can be difficult to return your seat settings to where they were. Your comments have been sent to our management team.

September 24, 2023

Amazing group of people, they really take care of you! !! Would never go any where else!! More

by dinovavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Day, Paul Goroshnikov
Sep 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business and for taking the time to review your recent visit. We appreciate you and your kind words.

September 24, 2023

Great service. Everything completed in a timely manner. Friendly service staff. Big improvement over past service. More

by Pdrlkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Goroshnikov
Sep 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for for giving us another opportunity to service your vehicle. We are glad to hear that all went better this visit.

September 23, 2023

Greeted upon arrival. My service advisor did a great job explaining everything and keeping me updated. When work went longer than expected they provided a free Uber. Appre More

by obx2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor was great!!
Sep 25, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience. We appreciate you and your kind words.

September 22, 2023

Service center communications are lacking. Car Sat for Week. Could not drive it safely due to shifting out of drive and stopping on road way. They said they would fit it in between other vehic More

by decordecision
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure check file
Sep 22, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your Jeep and for taking the time to share your recent experience. We are sorry to hear about the lack of communication from our team. Thank you for bringing it to our attention. It will be addressed with those that were involved with your vehicle.

September 20, 2023

Didn’t have oil to change the oil in my car and had to wait 3 hour for them to change the oil on my car and they didn’t even check the tire pressures on my car didn’t Preform a inspection on my car More

by marcosjr0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil
Sep 20, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to share your recent visit. Your comments have been sent to our management team.

September 19, 2023

Everyone at the dealership was so courteous, friendly and professional. Phillip my service coordinator was conscientious and gave me updates often. Phil my technician was so thorough. He provided a video More

by phmachell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip and technician Phil
Sep 19, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent experience.

September 18, 2023

We had a tire blow out two days before Hurricane Idalia. We had our car towed to Gettel from Englewood because Gettel had a master lock for our tires and our lock had disappeared. Because they were in the More

by grootersjudy
Recommend Dealer
Yes
Employees Worked With
I think his name was Gerrit.
Sep 18, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle. We are glad to hear that we were able to accommodate you and that all went well.

September 18, 2023

Service advisor was great. Got everything fixed quickly and correctly. Much better than past experience More

by mbcl240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Sep 19, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit.

September 17, 2023

I was really amazed with the service process when I brought my Dodge Ram in for repair, all the staff was very courteous and professional that I met, I will be back for any other repairs as needed. Tha More

by scobuc3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Frye. 5 ⭐️
Sep 17, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your recent visit. We are glad to hear that all went well.

Oct 12, 2023 -

scobuc3 responded

I was just in again today and spoke with my service rep Russel. One awesome polite young man a pleasure doing business there, coming In next Wednesday to have new tires put on my Ram, enjoy your services!!

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