Gettel Chrysler Jeep Dodge Ram - Service Center

I went there to check my options and wound up leaving with a new truck after they took back my lease. Enjoyable experience with a new truck after they took back my lease. Enjoyable experience More

Great dealership. Always friendly and professional and they get the job done right the first time. A very pleasant experience and highly recommended. Will continue to Always friendly and professional and they get the job done right the first time. A very pleasant experience and highly recommended. Will continue to do business with them! More

My service adviser was John Conti. Very nice guy and was excellent with his communication and service. This is my 3rd time at the dealership and you all continue to impress. Thanks Very nice guy and was excellent with his communication and service. This is my 3rd time at the dealership and you all continue to impress. Thanks for a job well done. Daniel Charney More

Came for warranty repair. Waited 2 hours and told they were working on vehicle. After 45 minutes seen my vehicle in parking lot. Ask if it was done. Was told there was a mix Waited 2 hours and told they were working on vehicle. After 45 minutes seen my vehicle in parking lot. Ask if it was done. Was told there was a mix up and had not been taken in yet. Had to wait another hour and finally vehicle was finished. Had a 10 am appointment and did not get out of dealership until after 2 pm. More

Had great contact with Joe and Nick all the jobs they did were spot on. They even delivered to my home when completed. Will be coming back for future Service needs. Lance were spot on. They even delivered to my home when completed. Will be coming back for future Service needs. Lance More

Service department check in is helpful and efficient, however the service department needs much improvement, I called regarding the service needed, a repair that had been done prior, but the part replace however the service department needs much improvement, I called regarding the service needed, a repair that had been done prior, but the part replaced broke again. On the phone the service rep looked up the repair and identified the part, then scheduled the appointment. Arriving for the appointment, my vehicle was taken in, 2.5 hours later I was told they would order the part and schedule the repair: That was after the 2.5 hour wait, which I had to ask about the status of the repair. I asked the service rep why they hadn’t already ordered the part at the time of the making of the appointment, his response was that I’m not the first to complain about this and that there was a disconnect between the people making the appointments and the service providers. In other words, you inconvenience customers by an insufficient system that that doesn’t coordinate together. This is not the first time that I’ve experienced issues in the service and parts department. Issues have occurred every time I hav had business with Gettel. I would not bring my vehicle to you for service if it weren’t for warranty service and repair. I am more than willing to discuss each of the issues I’ve experienced with anyone in management. More

Great group of people very courteous, rush I believe is the guy who worked with me very nice very efficient the guy who worked with me very nice very efficient More

The tire rotation and oil change took over 2 hours to complete. This was partially due to the service tech going out to smoke or vape multiple times that I saw complete. This was partially due to the service tech going out to smoke or vape multiple times that I saw More

Dinah was amazing! I was so thankful for her assistance. I was kind of shaken up and she calmed me down and addressed the issue with my Jeep immediately. I was so thankful for her assistance. I was kind of shaken up and she calmed me down and addressed the issue with my Jeep immediately. More

I had a very positive experience working with Dinah. She was incredibly professional and a pleasure to work with. Dinah reached out to me early in the morning to update me on the repair cost and provide She was incredibly professional and a pleasure to work with. Dinah reached out to me early in the morning to update me on the repair cost and provided a clear explanation of what was happening and the cost involved in repairing the vehicle. Her communication was excellent, and I appreciated her efforts to keep me informed throughout the process. More