Gettel Hyundai of Charlotte County

Process of insurance is an step that is not needed. Financial process is too long. Financial process is too long. More

Anthony in customer service was awesome. We will definitely be back to have my car serviced again. We will definitely be back to have my car serviced again. More

Palm Auto, where I purchased both of my Veloster Hyundai's was great. This new dealership that bought them out, Gettel, does not have a good reputation in the community in their service department. Hyundai's was great. This new dealership that bought them out, Gettel, does not have a good reputation in the community in their service department. I bought my recent Veloster in April, 2017 from Palm, and it was new with about 84 miles on it. Gettel claimed my warrantee was somehow prorated, and expired 4 months prior to my 5 year warrantee, and Palm never told me this. After laborious negotiations, the warrantee was honored when my AC ceased working a couple of months ago. For that I am thankful. On my recent visit pertaining to this writeup, the work was done well (oil change, 4 new tires, 4 wheel alignment), but the digital miles range, full/empty fuel indicator, and MPG did not work after I left and observed them over the next few days. I believe the car was still under warrantee. The date was April 4. I called and was told the digital problems had nothing to do with the work done and were not caused by the work itself, and that the warrantee expired 4 months ago. I like Hyundai, but in regards to my next purchase, I will focus on another dealership, perhaps south in Ft. Myers. I do not care to rate the people (below) I worked with, in case there is a legitimate misunderstanding. The staff were all friendly and courteous. Thank you, Steve Thompson North Port, Fl. More

Outstanding service and people will definitely come back to have my car serviced here again! to have my car serviced here again! More

This dealership is very well organized Staff is very friendly I’m glad I bought my new car there I highly recommend this place friendly I’m glad I bought my new car there I highly recommend this place More

Sorry to say this, but I was disappointed with my salesman. We were in 2 weeks prior to the car I had already chosen coming in. We were trading in a vehicle and buying a new one. He asked for payoff salesman. We were in 2 weeks prior to the car I had already chosen coming in. We were trading in a vehicle and buying a new one. He asked for payoff amount and mileage, bank that we financed through. A whole week went by without hearing from him so we reached out, my husband left a message and he never returned it, so my husband called again the following day and finally got a hold of him. I decided to put in an application and finance through the dealership. However, in the end I found out he didn’t shop for the best interest rate for me, the business manager Brandon got us an excellent rate. When coming to pick up the car I feel as though it could have been done seamlessly had our salesman been on top of things in the 2 weeks leading up to this day. He asked questions to things we had already gave him information on, he could have been in contact with the bank for our trade in vehicle etc. Even the financing piece, as far as who we were going through all could have been sorted out, but I don’t feel there was a sense of urgency in anything. Separate from our experience with our salesman, Brandon Boman business manager was PHENOMENAL, cannot say enough about him. He is very genuine and honest and you could tell he was trying to get us the best within our budget. It was a pleasure meeting him and working with him and ended our buying process on a very positive note (5 stars for him alone). While I do realize it can get busy with multiple sales and I’m extremely understanding to it, im aware there was another final sale going on….it may have worked better had we been scheduled so as not to overwhelm and time to get things in order if it is not done so beforehand. More

Excellent Customer Service. My husband and I met with Ty Barnhart, Paul Trombley, Cody Gray and Cordale Johnson. Very professional. The whole car buying experience was great, si My husband and I met with Ty Barnhart, Paul Trombley, Cody Gray and Cordale Johnson. Very professional. The whole car buying experience was great, simple and to the point. I have researched the pricing on the Hyundai Palisade Calligraphy the best place for me was Gettel Hyundai. I would recommend this dealership to anyone. More

Ashley and Mike in the service department are awesome people. Encountered some bumps but they made sure to correct the situations and then went above and beyond. Thank you. people. Encountered some bumps but they made sure to correct the situations and then went above and beyond. Thank you. More

Marty Martin was a great salesman! And he also sold me my last car! Marty treated me with respect and even talked with my grandson and made him have a good time. We were there for 5 ho And he also sold me my last car! Marty treated me with respect and even talked with my grandson and made him have a good time. We were there for 5 hours and it was a great time. Not that it took that long to buy the car! I didn’t even go to buy one! I had my car in service and next thing, I’m driving a new car! More

Very painless process when we converted our lease to a purchase. The salesman and finance guy were great. purchase. The salesman and finance guy were great. More