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Gettel Toyota of Charlotte County
Punta Gorda, FL
2,576 Reviews
Gettel Toyota of Charlotte County opened its doors a few years ago in 2017. But don’t let the small amount of time we’ve been open fool you — we carry the Gettel family name, which means we exceed customers’ expectations with outstanding resources and small-town values. It’s also helped that we do our best to give detailed training to each and every staff member that joins our family, and have stayed in contact with our 19 sister dealerships across Florida to ensure we are maintaining the Gettel name.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed - 5:00 PM
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Showing 2,576 reviews
June 16, 2017
My recent routine maintenance I was treated as a valued customer even though my Toyota is 12 yrs old. Overall the experience was better than expected and I will continue to use Get I was treated as a valued customer even though my Toyota is 12 yrs old. Overall the experience was better than expected and I will continue to use Gettel of Charlotte Couny More
by Bridget635
Employees Worked With
Mark Koehlke
Helpful June 14, 2017
Great Thomas Swaney is ggggreat as usual. He is always very quick, accurate and friendly! He even offered to get my cat in stuck from a tree! Thomas Swaney is ggggreat as usual. He is always very quick, accurate and friendly! He even offered to get my cat in stuck from a tree! More
by KeliC
Employees Worked With
Thomas Swaney
June 13, 2017
Caring advisor Terry Byers is a wonderful advisor, he made the experience positive. I will return because he is caring and professional. My car is running fine now. Terry Byers is a wonderful advisor, he made the experience positive. I will return because he is caring and professional. My car is running fine now. More
by Term
Employees Worked With
Terry Byer
June 12, 2017
Good experience I had Reginald Abraham as my car salesman and he was kind and knowledgeable and easy going he didn't pressure anything on me which was comforting I had Reginald Abraham as my car salesman and he was kind and knowledgeable and easy going he didn't pressure anything on me which was comforting More
by Justin
Employees Worked With
Reginald Abraham, Matt schrantz
June 10, 2017
Oil change, Tire rotation Excellent customer service, exceptional wait time, staff is always friendly and informative. Mark at Toyota Service is great! I will bring my vehicle Excellent customer service, exceptional wait time, staff is always friendly and informative. Mark at Toyota Service is great! I will bring my vehicle back for the next service. More
by toyowner
Employees Worked With
Mark
May 15, 2017
Service and new vehicle purchases. I bought my 2015 tundra in December 2014 and the deal went off as stated. The service work done on it has always been top notch and done when they s I bought my 2015 tundra in December 2014 and the deal went off as stated. The service work done on it has always been top notch and done when they said it would be done. Nothing was ever done during service that wasn't approved by me. No surprises when the bill came. I am hoping to traded in on a new Tacoma. Will let you know how that goes. But so far so good. More
by Brady5r
Employees Worked With
Paul Salyers(service) John Koszalkowski(sales)
July 23, 2016
Go here if you want to spend more $$$$ I was a PALM TOYOTA AUTO customer in Punta Gorda for 22 years with over 20 vehicles purchased from them. I will NEVER GO BACK THERE I purcha I was a PALM TOYOTA AUTO customer in Punta Gorda for 22 years with over 20 vehicles purchased from them. I will NEVER GO BACK THERE I purchased the EXACT same vehicle With exact same trade deal at another Toyota dealer for a much lower price explain that ! $ 2000.00 MORE OPTIONS $ 2200.00 LOWER PRICE $ 4200.00 of value in my pocket Palm made us bargain all day claiming the best deal All Lies!!!! To add to the insult, Last week I had also purchased A new Vehicle from Palm Told we were getting the best price they could give. Now I am sick over what I could have saved on that one No longer a loyal customer More
by Marion c
Employees Worked With
Sales staff
June 08, 2016
Bait And Switch Tactics--Read Their Yelp Reviews Very disappointed in these people. They seem to be exactly the definition of "used car dealers". I look on yelp before I came to this site and all the Very disappointed in these people. They seem to be exactly the definition of "used car dealers". I look on yelp before I came to this site and all the reviews were one star. I don't like games and double talk and that is exactly what these people gave me. I walked off the lot and will NEVER go back. More
by customer from Naples
September 27, 2012
The sales people were not nice to me when they found out I was not happy with my car, and would not take care of the problem according to my desire, only what they wanted to do about the problem, and then t I was not happy with my car, and would not take care of the problem according to my desire, only what they wanted to do about the problem, and then they got nasty with me! I was even threatend by the general sales manager. I did not get a window sticker for my car,which shows the actual price I paid for my car-which is against the law. I dont know if I was overcharged on alot of things, i know i was charged for an option that was not on the car they gave me! I wouldnt go there if I was you. These people were reluctant to refund me any money that they over charged me, the sales manager lied to me straight to my face, but what can you do, his word against yours! steer clear of this place. I was never so glad to get out of a dealership in my life-i have bought 3 new cars in michigan and never been treated like this. the whole ordeal took over 1 month. More
by pippi
Employees Worked With
todd sufferling tanya blair- both managers
August 06, 2012
Atmosphere was very friendly and helpful, no high pressure sales applied. Very interested in finding the vehicles that thought was best for you in your price range. Gave me as much time as i needed pressure sales applied. Very interested in finding the vehicles that thought was best for you in your price range. Gave me as much time as i needed to weigh out all the options to make assure i was happy with my selection. This the best experience with a dealership yet. More
by Curtis Bilbrey
Employees Worked With
keith oliver
