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Gettel Toyota of Charlotte County- Service Center
Punta Gorda, FL
1,738 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,738 Reviews of Gettel Toyota of Charlotte County- Service Center
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May 31, 2024
I took my car in for butler service and 5000 mile service. I was told that I needed to allow 6 hours to complete the work. I checked in with John and gave him my keys. He was great and all was w service. I was told that I needed to allow 6 hours to complete the work. I checked in with John and gave him my keys. He was great and all was well. I then received an automated text for the status of the work. The automated system did not alert me that the work was finished. I waited for 4 hours only to check my phone and see that I received a voice message from John that the work was done. I was displeased with the automated service that failed and the fact that I used up half a day of my time that was not necessary. I would say you should eliminate the automated text messaging. More
by trb12060602
Verified CustomerEmployees Worked With
Helpful May 31, 2024
I have purchased three vehicles from Toyota since 2008 2020 and a 2020. I have had the best experience people do the maintenance on all my vehicles and would never change anything. 2020 and a 2020. I have had the best experience people do the maintenance on all my vehicles and would never change anything. More
by Charles216
May 30, 2024
It’s a great dealership from top to bottom . . Finance and service departments are informed and professional .. . Finance and service departments are informed and professional .. More
by Donmayer
Employees Worked With
May 28, 2024
I m always very satisfied with the excellent and professional service provided to my vehicles. professional service provided to my vehicles. More
by pmartinez
May 26, 2024
Michael took great care of me and help to facilitate the prompt service on my 2022 Tundra. prompt service on my 2022 Tundra. More
by HANDKSTONE
Employees Worked With
May 26, 2024
My not much to say they are a really great people to work with and every thing is so clean with and every thing is so clean More
by CGSCLEANING
Employees Worked With
May 25, 2024
Always get great service at Gettel Toyota. The service reps (New guy Mike this latest trip ) are always friendly, efficient and very knowledgeable. The service reps (New guy Mike this latest trip ) are always friendly, efficient and very knowledgeable. More
by PPALERMO406
May 25, 2024
I had recall work done in earl May but the two front sensors weren’t calibrated correctly causing them to send constant alerts to the driver at each stopping the vehicle made. I returned the vehicle a sensors weren’t calibrated correctly causing them to send constant alerts to the driver at each stopping the vehicle made. I returned the vehicle and left it for the day to be fixed. I called & left multiple messages about when the vehicle would be ready, but no one returned my calls. Finally at 5:00 pm I called & the front desk told me it was ready for pickup. Very unhappy with service… I expected a text, email, or phone call letting me know it was ready earlier in the day. More
by vicschreck
Employees Worked With
May 25, 2024
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by hamline2
Employees Worked With
